MMS Multimedia Message Service
Hello,
Is there a plan to enable Multimedia Message Service on Dynamics Platform.
It would be usefull in Dynamics Marketing part of a Customer Journey but also more on a 1-1 message sent from any Business Application of Customer Engagement.
Thank you
Providing link insights in Real Time Marketing when sending SMS
Hi,
It will be great if the real time marketing can provide the link insights(clic through rate for example) for SMS, even the optout insights when customers reply STOP.
Real Time Marketing - SMS - Add Inline Condition Feature
Please add the ability to create and use inline conditional content in SMS messages like we can do in email.
For example, if the condition is met - a specific word or phrase in the SMS is replaced with correct version needed.
Real Time Marketing - SMS - Add Dynamic List Feature
Please add the ability to create and display dynamic, filtered lists to SMS like we can do for email in Real Time Marketing.
For example - I want to send an SMS that lists the new events available for participation. Those events will each have a link to sign up.
SMS Dynamically send from profile data and capture responses
The ability to send an SMS dynamically from the number associated to the contacts account without having to create multiple templates and segments/attribution tiles within a journey.
SMS responses to be received and captured in D365 contact record so that 1-1 responses can be applied vi...
This is already our roadmap as we have some early feedback for use cases it is required.
Thanks,
Georgios
Real Time Marketing - SMS - Add Inbound SMS / Keyword Replies to Contact Timeline
Love that you can see outbound SMS in the Contact Timeline for Real Time Marketing.
Can you also display inbound SMS, like keyword replies, to the Contact Timeline?
Hi Stephani,
This is an interesting idea that we already have some early feedback and requests for. We will possibly consider it for our roadmap down the road, along with the ability to manually reply from there as well.
Thanks,
Georgios
Real Time Marketing - SMS - Support or Add MMS Functionality
Please add support for us to send MMS and not just SMS. MMS will allow us to include links and images in our text messages.
We will be supporting MMS through our custom/additional channels concept which will be released this year.
Thanks,
Georgios
Send Blackouts - Allow configuring of time to prevent SMS or Mobile Push
Allow us to set timeframes/periods in which our D365 Marketing platform will not send outgoing messages, specifically real time marketing and SMS. This feature would prevent subscribers from receiving messages during inappropriate or inopportune times, like when they may be sleeping for instan...
This idea is now planned for 2023, as part of an effort to allow configuring send times for all channels.
Customisable domain for SMS short links
With spam text messages becoming increasingly prevalent, it'd be great if we're able to setup a custom domain to use for the automatic SMS short linking so the link is considered more trustworthy by our message recipients.
Could also be useful in shortening the out of the box ...
We'll be looking into how SMS short link domains can be customized as indeed security and brand are of importance here.
Thanks,
Georgios
Real Time Marketing - SMS - Add Option to Use Entered URL and Not Trackable URL
The real time email editor allows us to select whether each link is trackable or not.
When we add a URL to a Real Time SMS, it automatically changes the URL that gets sent to a trackable URL - even if we have do not track in the compliance center and send to numbers who have o...
Administrator
Thank you feedback. Since this is something we've been hearing a lot lately, we will look into how we can fit it in our roadmap.
Sincerely,
Georgios Alexanadros Balafoutis