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Make SMS in Dynamics 365 Customer Insights – Journeys smarter and cost-transparent:

  • Live character counter with estimated number of SMS sent
  • Dynamic field-safe calculation – count based on the longest value in dynamics field to avoid surprises.
  • Auto short link for tracking URLs to save characters without losing analytics.

This would prevent overspending, improve campaign planning, and boost usability without relying on external tools.

STATUS DETAILS
New