Dynamics 365 Commerce

It would be great to have a mode of delivery selection functionality that is more like an ecommerce experience when creating a call center sales order. instead of having to default or set the mode of delivery on the header/lines, the system should give you mode of delivery options at the order completion stage.

The new API in the bug fix 908017, which has been released in version 10.0.41, which is for any location-controlled item, even if the item has a specific location, it will still prompt the user for the receive or ship location. 

For example, in demo data, we have 3 inventory locations for Houston: 1- Houston 2- Houston defect 3- Houston return. so, for that it is logical to ask for a location, but some customers have only 1 location for the store, so it is not logical to prompt him to select a location.

This will be an additional step that is not required for this situation.

When creating a new customer from the form Retail and Commerce > Customers > Customer Service, you are returned to the Customer Service screen instead of the newly created Customer record. If you didn't make note of the Customer Account Id in the New Customer popout, it's very difficult to find the account you just created.

Suggestion: when creating a new customer within the Customer Service screen, you should be brought to the newly created customer record.

If we do price override after set quantity of weighted products, the override price is considered for quantity before set quantity and is then recaculated accordingly for the units in the basket. The right behaviour should be to override price based on the quantity in basket.

The above applies to some low value low weighted products like Ginger, are purchased in Kilo(Kgs) and sold in Grams (g) in the stores on POS.

But as these products are so low value low weight, we cannot keep the sales unit as grams as it's diffcult to define price per gram.

So the sell trade agreement is defined in KGs and hence,the product is added to POS in KGs...1KG = £9.95

Then we set quantity to the req quantity customer has purchased like 0.3Kg (300 grams) .. 0.3 KG = £2.99

Sometimes these products are on one off markdown to clear stock towards their best before date and we sell these for a giveaway price like £1.

When user overrides the price after setting quantity, the overriden price is considered for the 1Kg instead of 0.3 KG and instead of 0.3 KG being £1, it calculates 1kg = £1 and hence 0.3 KG = £0.3, which is incorrect, we wanted to override 0.3 KG = £1.

It's difficult to calculate how much percentage it is during peak hours to be able to use line discount % function as is prone to manual error.

We did raise this as a bug with Microsoft (2404150050004828), but we were told to raise an IDEA instead.

Hi,

Before Update there were some awesome features in the return function in the dynamics POS.

We would really be happy if they were again implemented.

• The cross box were before still marked so it was very easy to see what products was returned and not. But after update the cross is not there as soon as you choose a new article to return. It is less clear to ony have the 1 number to follow to the right and wishes are to still have all articles cross marked that has been chosen for return :)

Please - looking forward to get this function back again soon!

Adding Application session ID and User session IDs from the client where the transaction was made in separate fields in the transaction tables (for example RetailTransactionSalesTrans and RetailTransactionPaymentTrans) would make support and troubleshooting much easier and quicker.

This way we could look up the IDs from the store transactions form in HQ and not have to rely on that cashier have saved those IDs at the time of the issue or query local event log.

in Store commerce Order fulfillment page should have scan barcode button to Pick / Pack the items, similar to outbound Transfer orders shipping page. on scanning barcode, item should be selected automatically in order fulfillment page for pick or pack operation.

I am seeking support for the Brazilian localization, particularly concerning the NFC-e (Nota Fiscal de Consumidor Eletrônica) on CPOS (Cloud Point of Sale). At present, there is no functionality available to make the necessary calls with the fiscal localization. This support is essential for this region to fully utilize the out-of-the-box capabilities of Dynamics without resorting to custom code solutions. Implementing this feature would significantly enhance the usability and compliance of the system in Brazil, ensuring that businesses can operate efficiently and adhere to local fiscal regulations.

Currently, we can setup manager's override on all Line discount % givem by the cashiers even though their permission says they can give 10% discount as an example.

So, if the POS operations 301 is setup with managers override, if will ask for all Line discount % given by cashier.

We want Cashiers to be able to give the discount defined in the Users permissions but then anything above should ask for the manager's override.

The Document Routing Agent requires a manual refresh of it's Azure service token every 90 days to enable its connection to D365 F&O. This is regardless of if the DRA is run as an application or as a service.

If the DRA is ran as a service and Azure service token expires, it will continually attempt to connect to re-authenticate and generate endless files in the user's INetCache\IE folder. Consequently all extra space on the machine where the DRA is installed can and will be consumed if left unchecked.

Two possible solutions:

-Allow the Azure service token to be refreshed automatically or at least via script instead of manually through the application (preferred solution)

-Limit the DRA's attempts to re-authentication when the token is expired. If a manual refresh is required, the DRA shouldn't be attempting to connect endlessly.