• 1

    Customization of the response page

    Suggested by Crm Admin – New  – 0 Comments

    In the Customer voice product, When the customer clicks the link which has been answered already it is directed to a default response page Is it possible to customize this page? If it is where can we customize it from? If it is not possible, could we add this feature to the product? We would like your support on this issue.

  • 1

    Display Instant Results to Respondent

    Suggested by Mandy Cao – New  – 0 Comments

    Any respondent who completes their survey by clicking on the Submit button at the end of the survey is directed to the Instant Result page. That Instant Result page highlights the results of all the closed-ended questions collected at the time the respondent completed the survey or refreshed the page.

  • 1

    Having the ability to rotate the order of response as well as statements in Likert type questions.

    Suggested by Sahan Wijayasekera – New  – 0 Comments

    As per the article ” https://docs.microsoft.com/en-us/dynamics365/customer-voice/data-flow “The data in the Customer Voice services area is stored in Microsoft managed storage in North America or Europe, and is encrypted by using Microsoft-managed keys. The data in the Dataverse area is stored in users' Dataverse organizations in the local datacenter.. This needs to be done at a Customer Data Center Geo level . For Example in Australia we are using Customer Voice to collect sensitive data which is Gov and Defence related this data must retain in Australian .

  • 1

    Environment aware Environment variables are required

    Suggested by Pavan Kumar Deepala – New  – 0 Comments

    The reason we use Environment specific values is that application should automatically detect the current environment and take the appropriate values. If these are just configuration values which in general all developers use, I don't see any value addon I Suggest since multiple values are possible for a variable ; A Environment record (OrgName) should be created and against it the values should be created and once deployed the values should be read from destination orgname. This way it removes the overhead of verifying the values in each environment post deployment . for eg : Orgurl -> devorg: https://devorg.crm.dynamics.com sitorg : https://sitorg.crm.dynamics.com prodorg: https://prodorg.crm.dynamics.com Redirected ideas portal from https://github.com/MicrosoftDocs/powerapps-docs/issues/1276

  • 1

    Allow better control over survey links via Power Automate

    Suggested by Ariel Kropp – New  – 0 Comments

    It would be great if custom links generated in Power Automate could be closed once a response has been submitted; The "https://ecv.microsoft.com/....." links currently remain active even after a resposne has been submitted

  • 1

    Ability to View Verbatim Feedback from Customer Voice Results Dashboard

    Suggested by Lisa Anderson – New  – 0 Comments

    For free text questions, it would be ideal to view the verbatim responses directly from the results dashboard in Customer Voice (instead of needing to export the results to Excel). Right now, it only shows previews of a few of the latest results.

  • 1

    Dynamic 365 Customer voice survey design period interval auto-creation

    Suggested by Francisco Orozco – New  – 0 Comments

    Wish there is an option to easily assign period intervals on customer voice designs for purpose of auto-creation. (e.g. quarterly, monthly, annually, etc..)

  • 1

    Exporting Invites

    Suggested by Victor Overjas – New  – 0 Comments

    I just need help on exporting invites From the Send tab, I'm trying to export the Not responded data but I'm getting "Couldn't export invites. Please try again" message

  • 1

    DCR: Clicking first question in email invite should show the second question (next question) on the survey page in browser

    Suggested by Aiyanar Subramaniam – New  – 0 Comments

    Issue: Survey opens to first question (Did we resolve your issue) after user clicks on email invite. Expected behavior is to move directly to second question (CSAT). Moving to second question is parity with MSEG Survey Platform. Image Expected: show second question once you click from resolve question in the email invite Current behavior: the survey shows again same resolve question Repro steps 1.Login into CV (any environment ) and generate survey invite 2. Check email invite received in your emailbox. 3.Open resolve question links from email invites and it takes to survey page and shows same question. Environment:all env applicable.(xbox pilot) Contact: for more details/clarifications aisubram@microsoft.com

  • 1

    Dynamics 365 customer voice accumulated points badges

    Suggested by Francisco Orozco – New  – 0 Comments

    Wish there is option to grant badges after reaching accumulating points for each design questionnaire record answered.
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