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Remote Assist Calls Dashboard - Filter calls with duration shorter than (X) seconds
Within the Remote Assist Calls Dashboard, an admin can filter by: (Date / Username / Client Type).
Sometimes a call does not establish because the HoloLens 2 user has not yet unlocked their device or the program was not ready.
These missed calls show up as a duration: 00:0...
Wish to use Remote Assist app in China
Currently, the Remote Assist app is not available in China.
We have a desire to use the application using Hololens, so we request that it be made available.
Adding text box in annotation during a call
As a Microsoft Gold Partner (FR) SYNERGIZ, we support many customers in the use of D365 Remote assist on Hololens and on Mobile.
The majority request to have the possibility to ad "text" as a 3D annotation features.
scenario :
During a call, adding a tex...
STATUS DETAILS
New
Ability to change thickness of annotation lines in Remote Assist
Some customers have to annotate on equipment with more detail and/or on small parts within their space. If they could change the thickness of the annotation lines, it would help them get more granular in exactly what wire (for example) the technician needs to focus on.
Users without Microsoft domain join the meeting from the invitation link and should use annotation features such as arrows
When user without Microsoft domain join the meeting from the invitation link, the user cannot use annotation features such as arrows.
If this annotation feature is available for the non Microsoft domain users, it would be very user-friendly
Selection of different camera on cell phone
If cell phone has multiple cameras, would it be possible to add the option of selection of different camera (normal camera, wide-range camera, frontal camera etc.).
Audio Quality and Jitter measurements missing for Remote Assist client
The Teams Admin Center successfully gathers data from Teams clients and displays: Audio Quality and Average/Max Jitter of the session.
Unfortunately this data is not populated with Dynamics 365 Remote Assist client.
Please see screenshots that shows data n...
add a button on the desktop Apps, to take snapshot in the hololens
add a button to use he snapshot features from the chat in the HL2, from the remote users on desktop apps.
If the HL2 operator is working with hands and focus on a tasks, it could be really interessing for the remote users to trigger the snapshot features in the HL2 chat instaed of the op...
add a button to clean ALL 3D annotations
Add a button to clean ALL 3D annotations from ALL participants
to clean the display