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Within the Remote Assist Calls Dashboard, an admin can filter by: (Date / Username / Client Type).

Sometimes a call does not establish because the HoloLens 2 user has not yet unlocked their device or the program was not ready.

These missed calls show up as a duration: 00:00:00 seconds, and the entries can skew data of the "Average Call Duration"

Idea: It would be great to have an option to filter out calls that have duration shorter than X (0, 30, 60) seconds.


Does anyone else like the idea or is just me?

Category: General
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New