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Audio Quality and Jitter measurements missing for Remote Assist client

Raiden n on 3/7/2022 4:31:38 PM

The Teams Admin Center successfully gathers data from Teams clients and displays: Audio Quality and Average/Max Jitter of the session.


Unfortunately this data is not populated with Dynamics 365 Remote Assist client.


Please see screenshots that shows data not populated: https://imgur.com/a/IXuIMPS


If possible, please help populate this data (Audio Quality / average/max Jitter) to the Teams Admin Center! Thank you :)

Category: General
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RE: Audio Quality and Jitter measurements missing for Remote Assist client

Raide n on 3/22/2022 3:16:18 PM

Hi Support, I see that this idea is now implemented. The Audio Quality and average/max Jitter are now reporting from Dynamics 365 Remote Assist + Hololens 2 to the Microsoft Teams Admin center. Thank you so much!


https://i.imgur.com/RVEReco.png

Category: General