Application level data in Inline Conditions
When creating Inline conditions in emails we need a direct path from the contact to the Application table. Currently we have to link any application fields back to a contact and we need this to be dynamic so we can test the Inline conditions with multiple applications.
Embed survey/poll/voting in Email using Marketing Module
Have contacts submit their vote inside the email without having to click on a button and get redirected to a survey/poll.
Turn off email link tracking by default (tracking breaks Zoom links)
Recommendation to disable "Enable tracking" by default for all Dynamic 365 Marketing email links.
The reason for this is that the tracking string appended to the URL (Eg, msdynttrid=oAKpxxx...) can break certain links. We have discovered this issue with zoom links, where when ...
Suppress Limit of 1000 records exported in email delivery and interaction details. Allow the access to the record with a Link
We we have in RTM an email that has been sent through a Journey, we can only export 1000 records of the contacts used in the email. A lot of times when we send emails we need to check the "Blocked" or "Delivery Failed" and you have a limit of 1000 record maximum to be exported in a CSV file.
Javascript in Email Templates
In case that want to send an email from a dynamic JSON object store as trigger attribute, we are looking for a way to pass this detail without storing in the database.
We can parse the JSON object with JavaScript in the email template.
Using personalization in th...
Brand colour palette
The ability for the D365 admins to set up a company brand palette, which would be available to all users of the platform when creating any new item e.g. emails, events.
Admin should be able to set the RGB or HEX codes of their company's brand colours, making sure all users hav...
Automatically add play icon over video's added to emails
It would be good if the system automatically overlaid a play icon over videos so it was obvious to marketing email recipients that it is a video that can be played. Currently we have to add play icon to thumbnail then load the image to CRM library and link video url to image which is not an ef...
Link Expiration / Temporary URLs for limited campaigns
Customers often have campaigns with limited offers. So they want to have their CTA link validity only for a certain time period or until a specified date. Therefore the link should be only valid until this time and afterwards expire and the link should redirect to a new destination URL after t...
Add Email Type "Informational"
In outbound and real-time-marketing add email type "informational" that referes to emails existing customers can get (e.g. confirmation when they accept an offer, system maintenance, etc.) even if they opt out for marketing emails, since those are not promotional.
Extend functionalities with dyn. content in RTM to make sure, that email are correct displayed in outlook
I have created several emails in RTM with conditions based on Attributes on Contact table. After sending these emails, they are not correctly displayed in Outlook, but e.g. in Yahoo.
Result after checking by MS support: These issues occur in Outlook with the images, buttons and few othe...