1

Automatically delete Booking & Work Hour entry when you delete a TOR

Currently when you delete a Time Off Request you have to also manually delete the associated booking & work hour entry in the resources calendar.

It would be a much better solution if the deletion of the TOR automatically triggered the deletion of the booking & the work hour entry.

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Category: Field Service (152)

STATUS DETAILS
New
10

Enable drag-and-drop movement of tabs on the schedule board

In previous versions of Field Service, tabs in the schedule board could be moved by drag-and-drop. However, in the new version of Field Service, tabs on the schedule board cannot be moved by drag-and-drop. It is more convenient to move them by drag-and-drop as before.

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1 Comments

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Category: Field Service (152)

STATUS DETAILS
New
8

Gamification Elements Needed in Field Service

Integrate gamification elements, such as progress bars, badges, or rewards, to motivate users and make interactions more


Needed in Microsoft Field Service.


Initial service is Deprecated, Bu...

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Category: Field Service (152)

STATUS DETAILS
New
12

Aerial Map View On Schedule Board Map

PLEASE add the Aerial Map View On Schedule Board Map as it used to be an option but no longer is...Our Energy customers need this view to see lease roads that may not necessarily be on a normal map view.

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Category: Field Service (152)

STATUS DETAILS
New
1

Ability to adjust the width of the Schedule Board resource filter (large width screen impact)

On large width screens (curved) we are noticing the resource filter panel consumes a lot of space. It appears to be set as a percentage of the screen size and becomes impractical on larger screens.

The size of this panel should be configurable like other panels on the screen. Users are...

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Category: Field Service (152)

STATUS DETAILS
New
4

Booking rule alerts should be able to be triggered when a Requirement Group is booked to Resources

Currently we are using both Individual resource requirements (single resource) and Requirement Groups (multiple resource) for scheduling work. We have also configured booking rules associated with booking creation. These booking rules are only triggering when bookings are created via indivi...

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0 Comments

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Category: Field Service (152)

STATUS DETAILS
New
5

Ability to Dock and Undock panels on the Schedule Board

Users would like to configure the layout of the schedule board by undocking the panels and moving them to different screens or arranging them in a different order to suit the user. Currently users are opening multiple versions of the schedule board across different screens whilst adjusting th...

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Category: Field Service (152)

STATUS DETAILS
New
2

Calendar work cycklus for workers working shift

For people working in service it is common to have a shift pattern/cyklus. For example week1 you work between 8-17, week2 between 15-24 and week3 between 00-08.


There is not a smooth way of doing this in D365 on the resource working calendar since you can only define 1 week w...

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Category: Field Service (152)

STATUS DETAILS
New
13

Bookable resource booking location and work order location needs to be in synced

The bookable resource booking (booking)'s location (latitude and longitude) is out of sync with its related work order's location if the work order's location is updated after the booking is created. Any update on the work order's location (address information, latitude, and longitude) is not ...

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Category: Field Service (152)

STATUS DETAILS
New
30

Change default search operator from "Equals" to "Contains"

Hi team,


The default search operator on the list view is “Equals”. There are lots of complains from end user about this, they need to change the operator to “Contains” manually since they can’t enter the whole information to search for most of the time.

Get information f...

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7 Comments

Read more... 7 Comments

Category: Field Service (152)

STATUS DETAILS
New