4

Recreate RSO Schedule Board Tab when it is deleted

When defining a new RSO Optimization Schedule, upon saving the record a specific RSO schedule board tab is created based on this new optimization schedule. The problem however is when someone deletes the schedule board tab, you will never be able to create this specific RSO schedule board agai...

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Category: Resource Scheduling Optimization (28)

STATUS DETAILS
Needs Votes
1

RSO to take into account Customer Rating when scheduling

Some customers (key accounts) are considered more important than others. When scheduling two identical work orders (same distances, priority etc) the one for the more important customer needs to take precedence and be given a higher score by RSO. Need the facility to have an account rating aga...

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Category: Resource Scheduling Optimization (28)

STATUS DETAILS
Needs Votes
8

Truck Routing, Oversized Vehicle, Hazardous material variables in the Travel time calculations.

Allow resources to have specific variables that can be passed through to the routing engine so routes and travel time calculations would be more accurate. Currently our solution is only using Optimistic Car Routes that does not account alternative routes that would take more time when driven b...

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1 Comments

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Category: Resource Scheduling Optimization (28)

STATUS DETAILS
Needs Votes
3

Ability to hide Schedule Board tabs launched from the RSO optimization schedule

When you open the schedule board using the button on the optimization schedule, a new tab is generated, this might give you quite a number of tabs. Hiding them works (e.g. by only assigning them to a dummy user) , however if you now try to open them again from the optimization schedule, you en...

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Category: Resource Scheduling Optimization (28)

STATUS DETAILS
Needs Votes
7

Factor in traffic conditions for RSO and Schedule Assistant

Several customers would like to have the feature to factor in traffic conditions for RSO and the Schedule Assistant.

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1 Comments

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Category: Resource Scheduling Optimization (28)

STATUS DETAILS
Planned
2020 Release Wave 2
4

Add custom constraints to RSO

 Hi,

it wpould be great if we could add custom constraints that will be taken into consideration in RSO.

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1 Comments

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Category: Resource Scheduling Optimization (28)

STATUS DETAILS
Planned
2020 Release Wave 2
1

Update Help & Training documentation

Please provide updated and more detailed documentation. Your documentation is out of date which just makes it so difficult to understand the module functionality and provide clients with clear answers when they ask questions regarding anything but the most basic scenario's.

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1 Comments

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Category: Resource Scheduling Optimization (28)

STATUS DETAILS
Completed
2

RSO - Allow Batch Scheduling of Orders.

Currently, the RSO will schedule all Work Orders within a certain territory.

Would be great to be able to search for a batch, or subset of Work Orders in the Work Order View (or Requirements in the Resource Requirements View), multi-select, and trigger scheduling on just that subse...

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1 Comments

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Category: Resource Scheduling Optimization (28)

STATUS DETAILS
Completed
3

Certification Expiration

For Certification-type Characteristics, add Expiration Date functionality and notifications/alerts of imminent expiration (configurable); also add the dates to the Resource tooltip on the URS Schedule Board

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2 Comments

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Category: Resource Scheduling Optimization (28)

STATUS DETAILS
Declined
2

RSO available on more than one organisation at a time

The Resource Scheduling Optimization add-on can only be deployed on one organisation or instance per tenant at a time.  I read this as meaning that, once live, any testing using the RSO either happens in the Prod instance or has to be done out of hours.

Could the RSO be available o...

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1 Comments

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Category: Resource Scheduling Optimization (28)

STATUS DETAILS
Completed