2

Plugin Actions triggered on top of Dataverse search results

The need to have Plugin actions triggered on dataverse search results in the environment.

Scenario

Customer has a set of records that they wish to be visible to only specific users in the environment with regards to data privacy/restrictions

The entity...

Read more...

0 Comments

Read more... 0 Comments

Category: Channel Integration Framework (18)

STATUS DETAILS
New
1

Get a list of available agents from OmniChanel in CRM

We would like to suggest that you develop an API call that would return the list of agents (and their status - available,) from omnichannel. Currently, there is an internal API call that omnichannel is using, but it is undocumented. URL for this internal API is xyz.omnichannelengagementhub.com/ag...

Read more...

0 Comments

Read more... 0 Comments

Category: Channel Integration Framework (18)

STATUS DETAILS
New
1

Provide mechanism to access the formContext

As stated in https://docs.microsoft.com/en-us/power-platform/important-changes-coming#some-client-apis-are-deprecated Xrm.Page is deprecated and the replacement in terms of forms is the formContext which can only be obtained using executioncontext.getFormContext() However the executionContext ...

Read more...

0 Comments

Read more... 0 Comments

Category: Channel Integration Framework (18)

STATUS DETAILS
Needs Votes
2

Entity information from ClickToAct events in List views

It would be very helpful to get entity information (id and type) from a ClickToAct event when the user clicks on a Phone Number in any list view, like we do in entity views.

Read more...

0 Comments

Read more... 0 Comments

Category: Channel Integration Framework (18)

STATUS DETAILS
Needs Votes
1

CIF support for new Global support

Microsoft has enabled a new Global Search experience - https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave2/power-apps/new-improved-global-search-experience-model-driven-apps How can we use this experience when executing the global search using the renderSearchPage API in the C...

Read more...

0 Comments

Read more... 0 Comments

Category: Channel Integration Framework (18)

STATUS DETAILS
Needs Votes
1

searchAndOpenRecords should work even if not the active provider

For CIF v2, searchAndOpenRecords allows for searching data within Dynamics. The method throws an error if you are running in a multiple channel provider setup and different channel provider is the active provider. I understand the reason for limiting this is because of other channel providers s...

Read more...

0 Comments

Read more... 0 Comments

Category: Channel Integration Framework (18)

STATUS DETAILS
Needs Votes
9

Provide Microsoft.CIFramework as npm package

It would be really more handy and state of the art to provide the Microsoft.CIFramework Javascript library as a npm library instead of dynamically loading it through a query parameter in you're Channel Integration Framework application. Then you could also use imports instead of defining global o...

Read more...

0 Comments

Read more... 0 Comments

Category: Channel Integration Framework (18)

STATUS DETAILS
Needs Votes
4

Provide typings for Channel Integration Framework Microsoft.CIFramework

It would be really good if you could provide typings for Microsoft.CIFramework to make it usable in Typescript applications.

Read more...

0 Comments

Read more... 0 Comments

Category: Channel Integration Framework (18)

STATUS DETAILS
Needs Votes
2

Provide better API for Microsoft.CIFramework

The Microsoft.CIFramework API kind of sucks because it often accepts or returns strings that are actually JSON Objects but need to be stringified or parsed for some reasons. It would be really good to return and accept the json objects directly and not wrap or unwrap them in strings

Read more...

0 Comments

Read more... 0 Comments

Category: Channel Integration Framework (18)

STATUS DETAILS
Needs Votes
1

Allow accessing Xrm.WebApi in Channel Integration Framework

It would be really cool to use Xrm.WebApi in Channel Integration Framework because the Crud-Methods in https://docs.microsoft.com/de-de/dynamics365/customer-service/channel-integration-framework/v2/reference/microsoft-ciframework-v2#crud-operations-apis are a joke compared to the possibilities i...

Read more...

0 Comments

Read more... 0 Comments

Category: Channel Integration Framework (18)

STATUS DETAILS
Needs Votes