Storing payments in the same way on sales orders no matter if its from POS, online store or call center. For call center we can use the payment button to change payments on orders, this is not possible if the order is registered in another channel. Online sales orders does not end up in the same way as call center orders. We have retail transactions and online transactions, would make sense to also have call center transactions so that we have a unified way of looking at retail transactions.

Category: Payments
2019 Release Wave 2
Ideas Administrator

This is currently in our active development phase.  We expect to have a unified payment model for all retail orders that is used by all retail channels by early 2020.  -Holly Haines, Principal Program Manager



Might be a duplicate

Category: Payments