5

Allow SSS Incoming email to not promote any messages automatically

As incoming SSS is required for the Dynamics 365 App for Outlook and automatic tracking of incoming email can be a random (for instance an email with "to: a@contoso.com; b@contoso.com; c@contoso.com" will randomly be tracked to any of these three addresses), it would be advantagous to be able to ...

Read more...

0 Comments

Read more... 0 Comments

Category: Email Management and Outlook Integration (249)

STATUS DETAILS
Completed
Ideas Administrator

Thanks for the feedback. It is possible to configure users to not automatically track any emails. This can be enabled using some different settings documented here:

Default OrgDBOrgSettings for server-side synchronization - Power Platform | Microsoft Docs

SSSForceFilteringMethodForUserMailboxes

HideEmailAutoTrackOptions

You can use one or both of the options mentioned above. There is also another setting named HideTrackAllOption.

4

CRM App for Outlook - allow only to track emails

Currently to use CRM App for Outlook we have to have it sync our emails.  This is dangerous that an executives private emails can sync to CRM.  The setting to have the least synced is a personal setting for "emails in response to CRM Email Messages".  We should ...

Read more...

1 Comments

Read more... 1 Comments

Category: Email Management and Outlook Integration (249)

STATUS DETAILS
Completed
Ideas Administrator

Thanks for the feedback. It is possible to configure users to not automatically track any emails. This can be enabled using some different settings documented here:

Default OrgDBOrgSettings for server-side synchronization - Power Platform | Microsoft Docs

SSSForceFilteringMethodForUserMailboxes

HideEmailAutoTrackOptions

You can use one or both of the options mentioned above. There is also another setting named HideTrackAllOption.

3

Possibility to Track only one email from App for Outlook- Server side Synchronization

In the old outlook plugin we had the option to check in:

"Check inkomming emails in outlook to determine whether they should be linked to to or saved to Dynamics CRM....."

Now the "lightest" option we have is: "Emails in response to dynamics 365 email".

A hole conversation...

Read more...

1 Comments

Read more... 1 Comments

Category: Email Management and Outlook Integration (249)

STATUS DETAILS
Completed
Ideas Administrator

Thanks for the feedback. It is possible to configure users to not automatically track any emails. This can be enabled using some different settings documented here:

Default OrgDBOrgSettings for server-side synchronization - Power Platform | Microsoft Docs

SSSForceFilteringMethodForUserMailboxes

HideEmailAutoTrackOptions

You can use one or both of the options mentioned above. There is also another setting named HideTrackAllOption.