17

Improve features while Remote Assist running in background

Remote Asist (RA) is able to maintain a call while another app is running. During that state, RA continues to display the HoloLens' camera and the two way audio stream. But, no other features are available; file sharing, annotations, call controls and the video feed from the expert side of the...

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Category: HoloLens (7)

STATUS DETAILS
Under Review
6

Allow Remote Assist to call participants of an existing Teams chat

In the Remote Assist app it is possible to call single people and then add in other participants individually. There are often cases where we have a Teams conversation with a group of people and then want to start a Remote Assist call with that group. Rather than have to add all participants ind...

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Category: HoloLens (7)

STATUS DETAILS
New
4

More user controls for Spatial Map resolution and visualization.

The underlying spatial map used for placement of objects for remote assist is a powerful feature, but often times when objects or drawings are not placed properly it is a cause for confusion for newer users who are not as technical as developers and those who work closely with Hololens 2. It wou...

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Category: HoloLens (7)

STATUS DETAILS
New
4

Add the ability to enable / disable hand rays like in the Mixed Reality Shell

In the Mixed Reality Shell, there is a voice command to remove the hand ray visualization, it is "Hide Hand Rays" and "Show Hand Rays". There doesn't appear to be a similar command for remote assist. Several of our training sessions with clients who are deploying remote assist resulted in a requ...

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Category: HoloLens (7)

STATUS DETAILS
New
2

Adjustable hologram opacity of Remote Assist video

Context: Using Remote Assist within 3rd party application (Unity based). As a teams user, I want to be able to adjust the opacity of Holograms on the video feed, so that I can easier see the real world behind superimposed holograms. When superimposing a 3D model on top of a real world object, ...

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Category: HoloLens (7)

STATUS DETAILS
New
1

Kiosk Mode toogling

I really like the update to how the documentation is organized! One thing I’ve been trying to figure out is how best to deploy a HoloLens 2 device such that a tenant user or “guest” contract technician could use the device to perform some tasks with remote assist and then place the device on a fi...

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Category: HoloLens (7)

STATUS DETAILS
New
1

Video Access

It would be great if a recorded video could be available from the Remote Assist app with functions like watch and delete. Some companies are using Hololens to make short training/intruction videos. It’s a bit time consuming that you need to bring your laptop and log onto teams to check the qualit...

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Category: HoloLens (7)

STATUS DETAILS
New