1

Noise Cancellation in Remote assist

Hi Team,


I would request to add a future to add noise cancellation feature in Remote assist


We use it in case factory tour with many people onsite standing next to the wearer of HoloLens, and others are connected through Teams meeting. Naturally, the people on...

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Category: HoloLens (42)

STATUS DETAILS
New
2

Ability to go back and edit single arrow/ink/etc.. in Remote assist

Currently Remote assist only allows the "undoo function" or the deletion of the last arrow created. Being able to go to a specific event and edit/delete that event (i.e. arrow, ink, color, etc..) would be extremely useful for users and efficient.

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Category: HoloLens (42)

STATUS DETAILS
New
1

Voice Command Support for Screen Sharing window

The HoloLens 2 voice commands, "Bigger", "Smaller", and "Face Me" all work perfectly for Slate applications which are opened within the immersive Remote Assist application.


However, same above voice command...

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Category: HoloLens (42)

STATUS DETAILS
New
1

Unable to Share Video Using HoloLens 2

We Need assistance for dual camera access/shared Camera access control. we have integrated the Vuforia SDK in our project, at the same time we need to use Microsoft Dynamic 365 Remote Assist for inspection control and maintenance purpose. 


We are currently not able to user bot...

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Category: HoloLens (42)

STATUS DETAILS
New
12

Need to fix the display "This requires the Internet" when sign in to HoloLens 2 device via PC with other Authentication

When a user tries to sign in to HoloLens 2 device via PC with other Authentication, "This requires the Internet" is displayed even though PC is connected to the Internet.

The display must be edited, and it should be displayed like "You cannot sign in to this device by the user because th...

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Category: HoloLens (42)

STATUS DETAILS
New
1

Add zoom in control of the camera by remote assistants.

The HoloLens 2's camera is single-focus, so the wearer needs to get closer for the remote assistants to see details.

It is possible to take a snapshot and zoom in, but it takes time to check.

We need a feature that allows remote assistants to select a portion of the camera's field ...

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Category: HoloLens (42)

STATUS DETAILS
New
1

Stop video transmission if visor is pulled up

In commercial / industrial and even personal environments it as not always comfortable to show the video stream all the time you are in a conversation. Especially during a customer call and a virtual on-site meeting we do not want to show every "corner" of our production. There are areas which...

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1 Comments

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Category: HoloLens (42)

STATUS DETAILS
New
10

Support Annotations on all Platfroms

Annotations are very useful for Remote Assist and it allows to collaborate with many users/customers outside the organization but it has huge limitation that many customers are not able to take advantage of it. Annotations are only supported for users who join through a downloaded version of Te...

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Category: HoloLens (42)

STATUS DETAILS
New
3

Filter by additional fields available in the model driven app

Within the model driven app the user can create a parent asset, child asset, add a category, add an account etc. This all holds key information for a particular asset. Being able to search and filter on a specific asset based on this information is critical. At the moment the user in the Remote A...

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Category: HoloLens (42)

STATUS DETAILS
New
18

add low network mode for HoloLens

I want to add low network mode for HoloLens because the streaming suddenly stops in the place where network is only 3G or 4G. I want to have stable communications everywhere ,too.

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Category: HoloLens (42)

STATUS DETAILS
New