Enable Schedule Board on Unified Interface apps
Applies to all Dynamics 365 Customer Engagement Unified Interface apps. Please enable Schedule Board on UI apps so that it can be accessed and used from any UI app. Customizers should be able to bring the Schedule Board on a custom UI app and it should be readily available especially on the FS...
URS support for biweekly working hours patterns
We have a client who regularly provides for bi-weekly working patterns for their employees,
The simplest example would be 'I don't work every second Friday' but could have much more complex patterns that repeat every two weeks.
It is a tedious manual task to configure this type of ...
Enable Date Range Filters greater than 2 weeks in the future
Our contact centre agents are responsible for booking our technicians and sales advisers, and during the high season these field agents are extremely busy, with the result that availability in the immediate days after logging a case is very limited. Our co...
Make context menu in schedule board modifiable so certain items can be hidden
The current schedule board is extensible. The context menu items however are not modifiable or extensible. Both are requirements that arise from our customers. More concrete:
- enable to hide a context menu item
- enable to add a custom menu item that executes a specific javascr...
STATUS DETAILSNeeds Votes
[Schedule Board] Allow booking creation on a specific time from the days/weeks view
Currently it's only possible to create a booking on a specific start time from the hourly view. It would be benificial if we could indicate a specific time for a booking as well from the days and week view. At the moment you will have to switch to the hourly view to set a specific start time o...
Hi Erik,
That is a great suggestion! Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Thanks,
Vinay Nalam,
PM, Microsoft.
Schedule board pop-up window alignment
Upon clicking "Book" button from within a Work Order, a schedule board window appears in a separate pop-up window. This additional window is often off the screen (depending on the monitor size and resolution but noticeably on a standard 13-inch laptop screens) requiring it to be dragged to the...
Hi Daniel,
Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap.
Thanks,
Vinay Nalam,
PM, Microsoft.
Select multiple bookings on schedule board then delete
Would be nice to have an option to remove multiple bookings from the schedule board in one click at the same time. Removing a booking is possible with a right click of the mouse, but the same principle for a multi select would be a nice addition. For example in situations where RSO scheduled a...
Thank you for your feedback!
That is a great idea, however, I am trying to understand this idea, could your Planner deactivate/delete the unwanted booking records from the 'Active Bookable Resource Bookings' grid view?
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Vinay Nalam
PM, Microsoft.
Schedule Board Map - ability to set map center and zoom level defaults
When you open the schedule board, the map seems to zoom and focus wherever it wants (trying to show as many pins as possible). It would be nice if users could set the map focus center point and zoom level defaults to wherever they want for each saved schedule board. This would enhance user exp...
Thank you for your feedback. Currently this is not in our roadmap, however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Vinay Nalam
PM, Microsoft
Editable filter in the scheduling board list view
Currently the filter is not configurable, it can only filter by client name. It would be great that we can configure the filtering criteria.
Hi Jackie, Thank you for your feedback!
Resource Search field is to do basic filtering by the Resource name, however, for making extensible changes to Resource Filtering, please refer to the URS documentation page, https://aka.ms/urs-docs
Thanks,
Vinay Nalam,
PM, Microsoft.
Support Additional Geocoding Options
Some of our customers don't have assets based at "traditional" addresses. I would love it if we could support things like what3words and allow for translation between traditional Lat/Long and What3Words.
Thank you for your feedback. This is definitely a great idea, though we do not have this in our roadmap, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Vinay Nalam
PM, Microsoft
Administrator
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Vinay Nalam,
PM, Microsoft.