1

Resource Requirement- Specify Pattern doesn't allow time adjustment in Daily view


Currently when we try and update pattern for multiday booking via "Specify Pattern", the ability to adjust timing is not available in the Daily view and you have to navigate to hourly view to update the time window. e.g. Find me somebody available for 5 hours in this 10 hours (From ...

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Category: Universal Resource Scheduling (287)

STATUS DETAILS
New
1

Travel time not calculated when not using the Hour view

Adding a Work Order to the Schedule Board does not calculate or show Travel Time unless doing so in the Hour View.

If user uses the “Book” flow for Daily View, the Travel Time does not appear to be calculated at all. 

Discussed with Product team and they suggested us like, "Yes, th...

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Category: Universal Resource Scheduling (287)

STATUS DETAILS
New
1

Start Time & End Time for slot search in URS

There are 2 parts to our requirement:


  1. To find slots based on time interval i.e. getting slots only between 12PM-2PM on each day for example.
  2. To find slots on specific days i.e. getting slots only on Wednesdays.


Currently we are using

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Category: Universal Resource Scheduling (287)

STATUS DETAILS
New
1

Stop Booking Duration being extended when estimated travel time is replaced with actual travel time

The default system behaviour when a Booking has an Estimated Travel Duration is that the total Booking duration is made up of the planned Work duration and the Estimated Travel Duration.


When the Resource travels to the customer after setting the Booking Status to Travelling, ...

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Category: Universal Resource Scheduling (287)

STATUS DETAILS
New
1

Remove the hours booked and % line

We need to over 80 technicians on multiple weeks and this line takes a lot of space and is a new feature that we do not need.


Remove the first line displaying the hjours booked and % that apperars in the dayl, weekly view etc.. The hourly view does not contain...

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Category: Universal Resource Scheduling (287)

STATUS DETAILS
New
1

Multiple resource requirements - allow other resources in scheduler when resources requirements are booked

Hi,


We use the booking system to book Specialized staff (7 different types) into specialized or specific category of room (8 different types). We also have additional resources that can be booked - such as cars, special equipment that may be required..


Thi...

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Category: Universal Resource Scheduling (287)

STATUS DETAILS
New
1

RetrieveResourcesQuery should incorporate custom field to filter the date range for the availability search

When using "Find availability" fetaure in Schedule board, we can change filters with our own custom fields. The only fields that cannot be changed or used are msdyn_fromdate and msdyn_todate.

If we want to use e.g. custom field bs_mycustomfield instead of msdyn_f...

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Category: Universal Resource Scheduling (287)

STATUS DETAILS
New
1

Map pins are stacked, too close with each other on closer locations to differentiate

Currently while scheduling the work orders through map view on new schedule board we see work order pins are stacked to each other when there are many unscheduled work orders nearby and you have to zoom in completely to see the different locations. This can be bettered for scheduling for an er...

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Category: Universal Resource Scheduling (287)

STATUS DETAILS
New
1

Schedule Board - time display - Show in 12 hr format instead of 24 hr format

The old schedule board that is being deprecated as of April 1, 2023 displayed the time across the top of the schedule board as 10, 11, 12pm, 1, 2, e, etc. The new schedule board that is being implemented on April displays the time as 10, 11, 12pm, 13, 14, 15, etc. when the display size is 40 ...

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Category: Universal Resource Scheduling (287)

STATUS DETAILS
New
1

Isaeiela Marcaelouise ESCOBAR

Please schedule here

Plane G ie. Jane

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2 Comments

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Category: Universal Resource Scheduling (287)

STATUS DETAILS
New