Allow different types of work hours, such as normal, overtime, travel-only, etc.
We often get requirements where bookings should not be stricly constrained by the working hours. For an emergency, it may be acceptable that the technician works longer. Or travel from/to the job might be possible or even required outside the working hours. It would be great if we could define...
Give warning when booking a crew if underlying resources are not available
When assigning a work order to a crew through the shedule board, the system will create bookable resource bookings for the bookable resource of the crew as well for the underlying resources connected to that crew in case those resources are available. How...
Make the scheduling board better for crew management
A lot of our customers work with flexible crews. Due to this:
- The composition of the crews will change on a daily based depending on who when arrives to the office or who is available at that time or other reasons. Requirements will be first scheduled and after th...
STATUS DETAILSNew
Connected Work Orders on schedule board
When the Work Orders are booked for several different resources it would be very useful if all the connected work orders could "stand out" or be marked in a separate color if one of them were selected.
That way the scheduler could easily see which resources were booked for that particul...
Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Shloma Baum
PM, Microsoft
Set Schedule Board as default
Hello,
right now, it is possible to edit the order in which schedule boards are displayed. This can be done just for the whole system. It should be possible for dispatchers to select one schedule board as their default, which always shows up first.
In our scenario we hav...
Copy of Bookable Resource Booking in the Schedule Board
Make it possible to copy a Resource booking to another resource, when having more of the same bookings on the same Work Order.
Booking Template Extensibility available for Multi-Day views, not just hourly board
Currently you can only extend the booking templates for the Hourly Schedule Board. Any updates to Booking Templates that you want to see on DAY, WEEK, MONTH will not show as it's not available. Recommendation is to make that extensible throughout the product. EXAMPLE: I have the following Book...
Hi Scott,
We have updated the new schedule board booking tooltip to be the same across all views. If you customize the booking tooltip, the customization will be applied to all calendar views.
Thanks
Deana Fuller,
PM, Microsoft
Filtering within requirement panels schedule board
Within the schedule board, the requirement panels don't allow to do a filter like contains, begins with, does not contain,...
All filters that you can do perfectly directly on the views on which rhz requirement panels are based. At this moment you can only filter on an exact match.
Web resource should be able to access current schedule board context
Currently it's possible to add a custom web resource to a schedule board. It would be helpful if 1) the web resource could access the current context, i.e. displayed date range, selected resource, selected booking etc. to show the respective details. 2) an update of the SB context would also a...
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Vinay Nalam,
PM, Microsoft.
Schedule Board - capability to schedule by days
For the D365 Field Service and Schedule Board - could a capability be added that you can drag and schedule a resource by days? Today the solution will allow scheduling by hours, but we have a need for scheduling by days.
A quick update on this feature, we are working on this feature and will be part of the October 2020 release.
Administrator
Thank you for your feedback. We understand the need for different types of work hours, we do not have this in our immediate roadmap, we are tracking it and if we get more feedback and votes, we may consider it in the near future.
Thanks,
Vinay Nalam
PM, Microsoft