Dark mode should be supported for both Browser based and D365 FS Mobile
For users that work shift work / night shift. It has been requested that a feature be added to enable them to toggle dark mode to better support working at that time of day.
For mobile users, this would mean the screen was not bright and a driver distraction and for schedule users it wo...
Booking rule alerts should be able to be triggered when a Requirement Group is booked to Resources
Currently we are using both Individual resource requirements (single resource) and Requirement Groups (multiple resource) for scheduling work. We have also configured booking rules associated with booking creation. These booking rules are only triggering when bookings are created via indivi...
Support exporting responses as PDF in the view list for workorder service task entity
Currently only support us open the form of workorder service task and click the export response button to export the pdf.
We'd like to export bulk function on the view list. That will be a huge benefit for the customers. Please consider it. Thanks.
Upload documents in Field Service self-service scheduling portal
Let customers upload documents to the Field Service self-serve scheduling portal
Remove the rule to throw error on "End Time cannot be before Estimated Arrival Time"
Currently, there is hard-coded rule to prevent any booking's completion if End Time happens to be before the value (Date/Time) in Estimated Arrival Time. This rule should be optional based on the business use-cases because, in some instances, it is possible for a tech to arrive early and finish t...
Schedule board map customization
On the Schedule board's map view I can see the location of the resources, requirements, bookings. I would like to make visible a custom entity on the Schedule board map. This should be always visible without connecting a requirement to it.
Permissions have to be assigned against System Roles and Teams which is not great
When we tried to connect using Dynamics 365 Field Service mobiles, we had to set up permissions have to be assigned against System Roles and Teams which is not great.
When we assigned "use dynamics 365 for mobile" to the Teams, it is not work.
When we assigned "use dyn...
Configurable Appearance for Short Bookings on Schedule Board
Many organizations rely on short-duration bookings such as 30-minute time slots within their scheduling workflows. With the recent update introducing a refreshed appearance for short bookings on the schedule board, a common issue has emerged: titles are no longer displayed for these entries, r...
Display both Estimated hours and Actual hours within a single Time Entry.
Displaying both Estimated Hours and Actual Hours within a single time entry to better track time entries
Adaptable columns and filters in scheduling board (like e.g. in the work order view)
Hi,
In the lower part of the schedule boards defined work orders are displayed.
The views only can be changed by customizing them.
It would be helpful to have the same function for views as in the areas of work orders or bookings.
They can be adjusted...
Administrator
Thanks, Ali, for raising this.
If we understand the scenario correctly, it sounds like the system is validating on Estimated Arrival Time even after the work is complete. We agree that this doesn't make sense. While we don't think we need a specific toggle for this validation, we did improve this validation. It makes sense to validate on Estimated Arrival Time while the booking is being scheduled. Once the booking has an Actual Arrival Time value, we no longer validate against the Estimated Arrival Time.
This logic was improved in FS v8.8.42.31.
Thanks, again,
Jason Cohen
PM, Microsoft Dynamics 365 Field Service