Quick Successive Image and Document Upload and Multi Image/Document Upload
Business Use Case
Our users are using the app on a daily basis to document works completion on the ground come rain or shine and time is of essence since they have a heavy workload. Currently, when users take and add photos or upload photos/documents, these can only be done one af...
Add Warranty Management in Field Service
Warranty Management is very common stuff in the Field Service management process, almost every customer who shows great interest in D365 Field Service will require it, hope we can have our 1st party feature coverage for this common but critical management process, after all, our competitor has it...
Retrieve required work order skills from entities other than incident type (e.g. asset, product, customer)
OOTB the work order skills are populated based on the incident type. However multiple customers have explained situations where they would like to specify required skills also on the account (e.g. entry certificate), customer asset (e.g. for highly-customized assets) or product (instead of bui...
Field Service Setting to Display Times / Dates in Service Accounts Primary Time Zone
Use a global Field Service Setting to display the times and dates on Bookings, Requirements, and Work Orders (Including Promised Windows) in the Service Account's time zone. Store them in UTC, but convert them based on the Primary Time Zone on the Service Account, NOT the current Users Time Z...
Calendar work cycklus for workers working shift
For people working in service it is common to have a shift pattern/cyklus. For example week1 you work between 8-17, week2 between 15-24 and week3 between 00-08.
There is not a smooth way of doing this in D365 on the resource working calendar since you can only define 1 week w...
Email template for Bookable Resource Booking
The table Bookable Resource Booking does not allow the use of email templates, users cannot insert email templates manually, via workflow or flow.
Customers typically need to email the resource name in the email which can only be done at the Bookable Resource Booking level not...
Color Code Form Values
Previously in the Resco mobile application, business rules could color code fields on the form based on field value. It would be great to have this functionality in FS, FSM, and Inspections so resources can quickly tell certain values are above or below defined logic.
Specialty Tool Tracking
I have a unique requirement that keeps cropping up - tracking of specialty tools sent to technicians
The scenario is this: The customer has these specialized tools that are required to perform certain jobs. The customer, once it’s realized those tools are required for that job...
Sync Timeline Between Booking Work Order And Case/Opportunity
I would like the option to sync the timeline between all related entities i've managed to customise it so that activities' such as an email or phone call sync between work order and opportunity but i was told its not currently supported to sync everything between the 2 or sync anything between bo...
Alternate Mapping of Bing Maps 'Neighborhood' Field to the D365 'Address: City' Field
In Australia and perhaps other countries around the world, address standard include the 'Neighborhood' field from Bing Maps, not the 'City' field. For example, Adelaide in South Australia has a population of 1+ million and covers hundreds of square miles. Addresses are NOT written as: 1 George...
Thank you for your feedback.
Currently, we're working with Bing to see how this can be accomplished. We are aware of this ask and are tracking it. If we get positive feedback from Bing, we'd like to consider it in the future.
Sincerely,
Jason Cohen
PM, Microsoft
Administrator
Thanks, Alexander.
I really like this idea and will begin to look into it further; however, if this gets more votes, it will be easier to justify prioritizing this idea.
Thank you for your insight,
Jason Cohen
PM, Dynamics 365 Field Service