Configuration for default opening method of a document in CRM's sharepoint document
Product: D365 CRM (Property plus)
Category: Sharepoint Document
Request: Provide configuration for Opening a document with Word Online or Word Desktop App
As-is: Default to open in Word online, cannot open default by word desktop app
Reason: Word online has product issu...
OC Feature Request - "Enter / Return" Prompt
OC Agents sometimes are to send messages that are saved/drafted with multiple sentences. These sentences are separate by a Enter / Return Prompt, which does not get through on OC. Below is an example of the current and expected behavior:
Curr...
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