6

Import Social Posts form Excel/CSV

Ability to import a list of social posts as drafts or with a schedule from an Excel or CSV file.

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1 Comments

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Category: Social Channels (60)

STATUS DETAILS
Declined
Ideas Administrator

Social posting will be removed on Dec 2, 2024.
Social posts - Dynamics 365 Customer Insights | Microsoft Learn

6

Automatic generated Background images in social postings

When you create a social posting directly in LinkedIn, FB etc. and you add a link to post, like: https://microsoft.com not only the link is shown on the post, but also automatically an image of the website is shown in the background. This feature is missing so far.

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1 Comments

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Category: Social Channels (60)

STATUS DETAILS
Declined
Ideas Administrator

Social posting wil be removed on December 2, 2024.
Social posts - Dynamics 365 Customer Insights | Microsoft Learn

5

Digital campaign planning in Marketing

Dear Microsoft,


I am working with a potential customer who is specializing in selling car parts, both b2b and b2c.


The client is es...

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0 Comments

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Category: Social Channels (60)

STATUS DETAILS
Declined
Ideas Administrator

Social posting wil be removed on December 2, 2024.
Social posts - Dynamics 365 Customer Insights | Microsoft Learn

5

Add a custom social media channel

Possibility to add a custom channel eg. "LinkedIn PAID" that basically doesn't have any connecting function to actually post, but just enables us to create a post so that i...

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0 Comments

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Category: Social Channels (60)

STATUS DETAILS
Declined
Ideas Administrator

Social posting wil be removed on December 2, 2024.
Social posts - Dynamics 365 Customer Insights | Microsoft Learn

5

Social Media Analytics Integration and Reporting

Dynamics need to be able to integrate social media platforms' native data without posting from within Dynamics. Because the software is so incredibly limited, it damages the analytics and only reports what they have posted within the application, sometimes not even that. It should not need a 3...

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0 Comments

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Category: Social Channels (60)

STATUS DETAILS
Declined
Ideas Administrator

Thank you for your feedback. As announced in July (Transition to real-time marketing and transform your Customer Experience - Microsoft Dynamics 365 Blog) we are not planning further enhanchements to outbound marketing capabilities.

5

Possibility to crop the picture for social posts in the designer

Our clients which use the social posts integration have the request to crop the pictures for their posts in the social posts designer.

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0 Comments

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Category: Social Channels (60)

STATUS DETAILS
Declined
Ideas Administrator

The posting to social media feature from outbound marketing has no equivalent in real-time journeys. There are currently no plans to incorporate the feature. Social posts - Dynamics 365 Customer Insights | Microsoft Learn

 

4

Social Media Posting in Customer Insights Journeys

A critical aspect of daily marketing operations that we believe needs to be addressed. Social media activities form a significant part of team's daily work. However, handling these tasks separately from main tools is not only time-consuming but also not resource- or cost-effective.

Given...

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0 Comments

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Category: Social Channels (60)

STATUS DETAILS
Declined
Ideas Administrator

Social posting will be removed on Dec 2, 2024.
Social posts - Dynamics 365 Customer Insights | Microsoft Learn

4

Allow Social Posts to multiple platforms

We need to be able to schedule a post to more than one social platform (LinkedIn, Facebook, Twitter, etc) at once, rather than creating a new post for each platform.

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0 Comments

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Category: Social Channels (60)

STATUS DETAILS
Declined
Ideas Administrator

Thank you for your feedback. As announced in July (Transition to real-time marketing and transform your Customer Experience - Microsoft Dynamics 365 Blog) we are not planning further enhanchements to outbound marketing capabilities. 

3

Running Social Media campaign using Customer Insights - Journeys

Running Social Media campaign using Customer Insights - Journeys


This feature was available in Outbound Marketing but not there is real time marketing. Outbound Marketing will not be in use from June'2025.

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0 Comments

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Category: Social Channels (60)

STATUS DETAILS
Declined
Ideas Administrator

Social posting wil be removed on December 2, 2024.
Social posts - Dynamics 365 Customer Insights | Microsoft Learn

3

Add Mentions and Image to link preview for Social Post

Allow to manage mentions from social posting tool, as for tagging.

Now the mentions added to the text are not activated and it is necessary to modify the social post once published.


Allow the possibility to add an image to the url preview.

When the focus of a soci...

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0 Comments

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Category: Social Channels (60)

STATUS DETAILS
Declined
Ideas Administrator

The posting to social media feature from outbound marketing has no equivalent in real-time journeys. There are currently no plans to incorporate the feature. Social posts - Dynamics 365 Customer Insights | Microsoft Learn