Dynamics 365 Commerce

Coupon codes cannot be manually added to return orders for an unlinked return where the customer used a coupon. The parameter "Manual entry of coupon codes for return without receipt" only works on POS. Call center orders can only receive discounts either automatically for all existing coupons (regardless of activation or validity period) or not at all because the Coupons button is disabled for returns.

Call center returns should be capable to selectively apply coupons to return orders without an all or nothing approach that doesn't fit standard business practice.

Currently, financial dimensions for inventory transactions such as stock count, inventory movement, or inventory adjustment are derived from the financial dimension's configuration of the store and the product, without considering the dimensions configured in the register. In scenarios where there are different departments within the same store, such as hardware, butchery, or grocery, it is crucial to maintain the dimension per register rather than per store. The request is to include the financial dimensions of the register in the financial dimension record combination in Dynamics 365. Thanks.

The new API in the bug fix 908017, which has been released in version 10.0.41, which is for any location-controlled item, even if the item has a specific location, it will still prompt the user for the receive or ship location. 

For example, in demo data, we have 3 inventory locations for Houston: 1- Houston 2- Houston defect 3- Houston return. so, for that it is logical to ask for a location, but some customers have only 1 location for the store, so it is not logical to prompt him to select a location.

This will be an additional step that is not required for this situation.

If we do price override after set quantity of weighted products, the override price is considered for quantity before set quantity and is then recaculated accordingly for the units in the basket. The right behaviour should be to override price based on the quantity in basket.

The above applies to some low value low weighted products like Ginger, are purchased in Kilo(Kgs) and sold in Grams (g) in the stores on POS.

But as these products are so low value low weight, we cannot keep the sales unit as grams as it's diffcult to define price per gram.

So the sell trade agreement is defined in KGs and hence,the product is added to POS in KGs...1KG = £9.95

Then we set quantity to the req quantity customer has purchased like 0.3Kg (300 grams) .. 0.3 KG = £2.99

Sometimes these products are on one off markdown to clear stock towards their best before date and we sell these for a giveaway price like £1.

When user overrides the price after setting quantity, the overriden price is considered for the 1Kg instead of 0.3 KG and instead of 0.3 KG being £1, it calculates 1kg = £1 and hence 0.3 KG = £0.3, which is incorrect, we wanted to override 0.3 KG = £1.

It's difficult to calculate how much percentage it is during peak hours to be able to use line discount % function as is prone to manual error.

We did raise this as a bug with Microsoft (2404150050004828), but we were told to raise an IDEA instead.

Hi,

Before Update there were some awesome features in the return function in the dynamics POS.

We would really be happy if they were again implemented.

• The cross box were before still marked so it was very easy to see what products was returned and not. But after update the cross is not there as soon as you choose a new article to return. It is less clear to ony have the 1 number to follow to the right and wishes are to still have all articles cross marked that has been chosen for return :)

Please - looking forward to get this function back again soon!

Adding Application session ID and User session IDs from the client where the transaction was made in separate fields in the transaction tables (for example RetailTransactionSalesTrans and RetailTransactionPaymentTrans) would make support and troubleshooting much easier and quicker.

This way we could look up the IDs from the store transactions form in HQ and not have to rely on that cashier have saved those IDs at the time of the issue or query local event log.

Implement a feature in the POS system that triggers a warning pop-up when a user attempts to add the same item twice to a partially received purchase order. This warning will inform the user that the item has already been added and provide an option to continue or cancel the action. This enhancement aims to prevent accidental duplicate entries, ensuring inventory accuracy and improving user experience.

Out of the box, the functionality profile allows us to set up receipt formats for cash and carry transactions and reset the number sequence. However, we cannot unify the number sequence by store, as it is currently set per device. In some countries, governmental authorities require that cash and carry transactions be identified with a consecutive sequence by store. Therefore, the request is to enable a single consecutive number sequence for cash and carry transactions per store. Thanks

in Store commerce Order fulfillment page should have scan barcode button to Pick / Pack the items, similar to outbound Transfer orders shipping page. on scanning barcode, item should be selected automatically in order fulfillment page for pick or pack operation.

I am seeking support for the Brazilian localization, particularly concerning the NFC-e (Nota Fiscal de Consumidor Eletrônica) on CPOS (Cloud Point of Sale). At present, there is no functionality available to make the necessary calls with the fiscal localization. This support is essential for this region to fully utilize the out-of-the-box capabilities of Dynamics without resorting to custom code solutions. Implementing this feature would significantly enhance the usability and compliance of the system in Brazil, ensuring that businesses can operate efficiently and adhere to local fiscal regulations.