Dynamics 365 Commerce

Recently, Microsoft added a new Retail device type was added. The Store Commerce App. When users in D365 F&SC go to the 'Devices' form and add a new record they need to select what device type the device record is. ModernPOS, CloudPos, StoreCommerce, ect.

The only way to add the new drop-down option 'Store Commerce' is to go to the Commerce Parameters form, and then click on the 'initialize' button on the 'general' tab. While this work, pushing this button in production is a high impact. It creates seed data, if it doesn't exist. If a client removed any of this seed data in their system, this button would re-create this un-needed data in production, along with inserting the new 'store commerce' record into the RetailDeviceTypes table.

There exists a RetailDeviceTypes form that does allow users to create and delete records. However, whenever a new record is created, the 'Type' field is not shown. If you add it with personalization, the field is un-editable.

Suggestion: Allow the 'Type' field on the RetailDeviceTypes form to be editable so that a user can manually add the 'Store Commerce' record, instead of letting the 'initialize' button create it, along with potentially other records that they do not want.

There are often times where products are only available during certain periods in time.

For example during the Summer season an assortment of summer products are available. During the Winter something different. It's cumbersome to constantly have to set expirations on assortments that are going to be re-used again and again.

We would like to setup Assortment Periods where the expiration is based on a reoccuring timeline instead of static dates. For example I would like to assign a Period called 'Summer' with a static date range (no year) so that from 5/1-8/31 yearly this assortment of products are available. The same for each season etc.

Currently in POS D365, we are able to edit the quotes by using the "Recall order" operation but not able to cancel the quotes. The "Cancel quote" operation should be implemented in POS so that user can cancel the quote just like what we use to do in D365 F&O in "All quotations" form.

Site builder > site > go to default product details page > click on edit > go to Buybox module > go to media gallery > now from media gallery module please try to upload a video from PDP page . Missing video upload feature on Buybox , Microsoft only give video controls without an option to upload a video from Buybox module.

Using the transaction comment operation at POS, the user can fill in both the customer reference and customer requisition fields. Both fields flow over and populate on the F&O sales order, but the customer requisition is not available on the POS receipt. The "transaction comment" receipt designer field only pulls the customer reference onto the receipt. We would like there to be another receipt field or have the existing transaction comment receipt field also include the customer requisition field on POS receipts.

i want to exclude discounted products from loyalty programs so customer should not earn points for discounted products

We would like an automated email notification for cash & carry validations errors.

We want to receive an email notification if there are any D365 Commerce POS transaction with an error.

This allows us to no longer need to review Store Financials daily to confirm there's no error.

Hi!

During some customer work i've noticed a gap in the Discount module, in this case we can't meet the customers required offering scenario.

Scenario: Buy for a minimum of X amount (E.g. 1000 EUR) from product category Y and Z, receive 100% discount on the cheapest product from category Z in the cart.

Example with actual items: Lets say that product category Y are necklaces and category Z are bracelets. In this case it would mean that as a customer you would receive 100% discount on the cheapest bracelet in the cart when purchasing for a minimum of 1000 euros worth of bracelets and necklaces.

We can of course argue if this should be considered to belong in the Mix & Match discounts or Threshold discount. Nevertheless this should be an out of the box possibility since there are potential D365 retail customers out there which are using this method of campaigns/offering in other ERP systems.

Sincerely, Linus

We propose an enhancement to FnO to enable the automatic posting of BOM journals for kit items when a sales order is delivered or invoiced. This functionality should mirror the existing behavior in Dynamics 365 Commerce POS, where the BOM journal posts automatically upon order delivery.

Currently, there is a discrepancy between how BOM journals for kit items are handled in Dynamics 365 Commerce POS and D365 FnO In POS, the BOM journal posts automatically when the order is delivered, ensuring seamless inventory and financial updates. However, in FO, this process is not automated, leading to potential inconsistencies and additional manual work.

Benefits:

Consistency: Aligns the behavior of BOM journal posting across POS and FO, ensuring a unified process.

Efficiency: Reduces manual intervention, saving time and minimizing errors.

Accuracy: Ensures accurate and timely updates to inventory and financial records.

Implementation:

The enhancement should include:

Automatic triggering of BOM journal posting upon sales order delivery or invoicing in FO.

Configuration options to enable or disable this feature based on business requirements.

Support for both call center and non-call center users.

This enhancement will significantly improve the user experience and operational efficiency for businesses using D365 FnO

We would like to have a feature that runs store commerce (SCA) download sessions as a service.

Problem 1: In scenarios where a named windows account is used for each user, when they leave SCA running and another user comes along they cannot launch SCA without a reboot since it's locked to run once per machine.

Problem 2: if SCA is not left on the login screen download sessions do not continue so when the first user logs in the AM, all channel distribution jobs that were run incrementally overnight have to catch up leading to hundreds of pending downloads. The larger the product database / discount / coupons etc. the more impactful this issue becomes.

Possible solution would be to have a named service account that runs on the client side that is always running that can login and pull down the pending download sessions to the local database so the offline database always remains synchronized.