Dynamics 365 Commerce

A common requirement among D365 Commerce customers is to alter the customer view to there need. Rarely all functionalities are used which leads to empty data in the column. There is currently no option to hide or configure the column display order which means that the user needs to scroll to the right to catch relevant information, or worse case might miss it.

Requirements:

1. Possible to hide columns
2. Possible to set the display order of the columns

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POS inbound Inventory operation should allow to to use *Close remaining Quantity* toggle with 0 receive now quantity to smoothly process purchase order receiving operation

Currently, when there are no received products , store is not able to finalize such Purchase order directly in POS. It requires additional back end support.

As descried in Issue 773973 -> "Close remaining quantity" toggle on POS is using the "Close" checkbox in the F&O purchase order receipt or transfer order receipt popup, where the quantity now 0 is not allowed. In F&O, there is another functionality called "Deliver remainder" which allows closing a line with 0 quantity, however, it's not supported on POS today.

In summary , allowing to use *Close remaining quantity* toggle with 0 receive now quantity on MPOS woul significantly imporve Inbound operation experience and allow stores to fully manage inbound operations.

I'd love to see some enhancements to the "All Discounts" area. Filtering is probably the biggest area that would be helpful if that was upgraded a bit. Currently, there is no way to "save" your filter settings, so you have to re-set them every time you go in. Other areas in D365 give us the ability to save things for different views, it would be great if that could be incorporated here.

The second enhancement I'd love to see is for a way to archive older, deactivated discounts. I understand these cannot be deleted because they're tied to financial transactions, but if we could archive them so they don't show up on our list of discounts, that could be extremely helpful in cutting down the list that we have to scroll through.

Thanks!

On B2B eCommerce, the display invoices view does not display credit orders (invoices with negative amount), it only shows the debit orders (invoices with positive amounts). 

This is misleading information for the customer and causes additional questions and workload for the customer service team.

Back with release 10.0.35 both debits and credits were excluded from the invoice page in Ecom. Since 10.0.38 only debits are displayed on the Ecom invoice page; credits are not displayed.

We either need to show debit and credit orders or none of them. 

In the Microsoft documentation ChannelId is shown as placeholder in the email templates, but it is not. Microsoft said that it is an error in the documentation.

It should be a good idea to include this placeholder in the templates.

After making some change on our e-commerce site using the site builder, there is nothing tool to review those changes.  Right now, to review changes on site builder, use the site copy functionality from UAT to Prod would be the one option to let us ensure that no inadvertent changes have been made in UAT prior to the promotion.

Review more than one site takes a lot of time to users, some customer has more ten sites.

A single page at the domain level listing object changes for all sites in order of date modified would be the most ideal to fulfil our audit requirement. Having it be exportable would be great too.

In current design, the system does not support aggregating products in one single return label, so if you are printing return label for one line with 3 quantities, it will print 3 return receipt labels.

It would be great to have a feature in the future to support aggregating products in one single return label receipt when printing from POS.

While creating order in Store commerce POS, for Ship All Products method, we need to select a mode of delivery.

But all modes of deliveries start date is always from today.

For some deliveries, like Standard delivery we only ship from today+3 days onwards, or for Saturday Delivery we only deliver on Saturday.

But, there is no setup in Retail and Commerce to allow us to configure this lead time based on the modes of Delivery.

(There is some setup in Default order settings but that doesn't work in POS)

Hence my request is that please can we have an additional setup to configure lead time for modes of deliveries used in Store commerce?

The Shifts form (Retail and Commerce > Inquiries and reports > Shifts) currently only shows the closed shifts.

it doesn't show the open shifts at all, which makes it difficult for Finance team to track/report on the open shifts (which ain't closed for the day). There is not straight-forward way to do so.

This form has a status field also, it would be really amazing if it can show open shifts too.

Currently if you are fulfilling/returning a sales order, you are unable to add a gift card and refund the amount of the sales order. For cash and carry transactions you can add a gift card to the return transactions and can book the refund on the Gift card. The same cannot be done for sales order during the return. You either need to issue a gift card which you can only with min 0,01 cent which again creates a difference in the till. Then you can use the gift card payment method to refund this. There should be a possibility to do a refund by issuing a new gift card also during the return sales order process.