Dynamics 365 Commerce

During a recent project, this request was made by the customer.

Unfortunately, there is no easy way to set a register to a training mode, e.g. to train employees without making inventory and financial postings.

To do this, a new store with the corresponding setups must first be created at considerable expense in order to then set up a demo register.

I would like to have two simple functionalities here:

1. the possibility to put an existing register in the Store Commerce app into training mode by clicking on a corresponding training mode button to be able to perform training there. Ideally, the visual appearance of Store commerce app should change during training mode so that the training mode is easily recognizable.
2. the possibility to switch a register in the D365 setup to a test mode / training mode via a boolean switch. This allows HQ staff to test their settings on the PROD environment and use an identical POS as the stores (without the detour via the UAT).

In my estimation, all customers with whom I have worked on retail projects with D365 so far would want to use these functions.

So MS, make it happen 8-)

We used MPOS with a Windows Kiosk account locked down to just run MPOS. When we upgraded to Store Commerce, we lost the option to add the Store Commerce App in the Windows Kiosk mode drop down set up. Can we get this re-added so we can move away from everyone having to log into Windows with their AAD account? We manage 850 registers.

in Store commerce Order fulfillment page should have scan barcode button to Pick / Pack the items, similar to outbound Transfer orders shipping page. on scanning barcode, item should be selected automatically in order fulfillment page for pick or pack operation.

D365 is currently missing the capability to use Mix and Match discounts to be leveraged for BOGO scenarios that honor customer trade agreement pricing. With the current setup, a discount trade agreement is overridden by a mix and match discount line set to 0% or $0 off, meaning the customer is forced to pay full price for their "Buy one" item. It would be great for omni-channel and B2B customer mix if we could configure a BOGO retail promotion that honors the customer's pricing for the first item and overrides the price of the second. This could be as simple as a new type of discount group on the mix and match called "unchanged" or "customer pricing" that is treated as a required line that receives no change in pricing.

The new API in the bug fix 908017, which has been released in version 10.0.41, which is for any location-controlled item, even if the item has a specific location, it will still prompt the user for the receive or ship location. 

For example, in demo data, we have 3 inventory locations for Houston: 1- Houston 2- Houston defect 3- Houston return. so, for that it is logical to ask for a location, but some customers have only 1 location for the store, so it is not logical to prompt him to select a location.

This will be an additional step that is not required for this situation.

In few scenarios, a single serial number is used for the same product but with more than 1 item.

In some scenarios, it is needed to sell 50 units of each item in a single transaction at the POS.

However, this requires excessive scanning, which is not ideal for a retail environment.

As per "Work with serialized items in the POS - Commerce | Dynamics 365 | Microsoft Learn" document:

“When selling or fulfilling serialized products through the POS application, a quantity of "1" is enforced for the serialized items on the sales transaction. This is a result of how the serial number information is tracked on the sales line. When selling or fulfilling a transaction for multiple serialized items through POS, each sales line must be only configured with a quantity of "1".”.

This is a feature request to have a feature to allow customers to increase the quantity of serialized items in the POS cart if the feature is enabled.

In the Microsoft documentation ChannelId is shown as placeholder in the email templates, but it is not. Microsoft said that it is an error in the documentation.

It should be a good idea to include this placeholder in the templates.

When HQ calculate the statements, only evaluate the difference in the total of the statement (or even group by shift) but not line by line. If there is a difference of 100 € in cash and -100 € in card, but the total is 0, then the statemetn is calculated without error. And the posting process can complete it.

If a customer want to restrict a payment method for particular store or all store, should have a options to Active / Inactive the payment method in All stores -> Payment methods.

Current process - Admin user can deleted the payment method against a store, If any transactions created against that payment type will restrict the deletions.

Limitations - No options to limit the payment method in conclude transaction button.

Improvements

* Admin can restrict this options at Store level, If this can be extended to register level, user can restrict payment methods at terminal level. It can helpful in case of customer is using mobile pos but don't want to use cash.

In General Ledger, when the parameter "Allow multiple transactions within one voucher" is disabled, and there are different bank accounts for each payment method in Retail stores, it does not allow the posting of statements, so it is necessary to turn on the aforementioned parameter in order to record the transactions.

It is proposed that it be possible to record in different bank accounts using the One voucher functionality ("Allow multiple transactions within one voucher" disabled) for the Commerce module, considering that Microsoft suggests the use of One voucher but Retail statements have this limitation.