Dynamics 365 Commerce

Current solution for Tax Exemption where 'price includes sales tax' does not support discounted price.

It is very common in EU, where price includes sales tax, to have price auto discounted for sales promotions using Discount Price method. In such case, if a customer is a VAT exempt or an export customer, deduction of VAT tax is not performed correctly by the system.

A common scenario when retail POS is used for quick service restaurant (QSR) operations is to apply a public holiday surcharge. While Auto charges functionality appears to allow for this to be defined by Item group and even by Retail channel, there doesn’t seem to be any type of date control.

This is clearly a deficiency in using the Retail POS for this type of business who would expect to be able to;

1. Define the Retail Channel(s)
2. Define the Item Group(s)
3. Define the Lines by specifying the rate (usually Percent), GST group and the Date that the charge is applicable for

The Retail POS functionality should calculate the applicable charge only on the Date specified in addition to the normal trade agreement & retail discount calculations. The description of the charge code should be displayed to explain the amount calculated as a separate line on the transaction receipt.

Sales orders raised via online stores have the SalesLine Text field populated with the Product master description rather than the variant product description. The user should see the variant product description to identify different product variants involved in the transaction.

It is often necessary to search for the paid amount in the search transaction operation. This is because the customer only has the bank transcript as documentation. If a paid amount filter in combination with a date is possible, there would be a much easier task to find the correct transaction.

At the moment the RSAT is hindered by the lack of ability to note values throughout the process. Primarily this makes any sort of testing through saves/edits of customer orders and quotes less than ideal. We either A. Create the order, use HQ to try to find the order and then go back to the POS, Or we need to pre-create the order numbers in HQ so we can note the generated orders before testing. I've not been able to come up with a better solution thus far.

In the prospects form (smmBusinessRelationsListPage) add the possibility to filter on the field "Status of B2B prospect", so that is is possible to create tiles/lists on B2B prospects that is "pending"

When we create a product number sequence currently system will not allow category-specific.

Ideally when we have a category breakup example:

Electronics

Laptop

Mobile

it will be good if we can assign different number sequences for laptops and mobile, which will help to easily identify the category

Currently we only have access to column style List. We're trying to create a dialog that matches the look and feel of other dialogs in the system (Sales Rep). We have the ShowListInputDialogClientRequest option, but it allows no flexibility in the behavior of the dialog. such as pagination or adding search functionality. The ability to create a card style list would be appreciated to allow for matching the look and feel of the rest of the system.

Wish there is an option to easily access the enterprise portal and easily request eligible courtesy prices at own consumer request at will (e.g. based on loyalty points, privileges, invoices or POs policies basis.)