Dynamics 365 Commerce

Currently, when a cashier scans a coupon or enters a coupon code at the POS, and the transaction does not meet the coupon’s requirements, no message or feedback is provided. Displaying an error or informational message explaining why the coupon cannot be applied would help reduce confusion and save time at checkout.

Back In the mid 2010s there was a console called the steam machine, the intention to be to bring console gaming directly to the living room, in a small form factor with a controller friendly OS. With computers now being offered at smaller and smaller form factors, this dream is far from dead, and it’s obvious that this space is still very much an underdeveloped segment of the market. I want to suggest to you to develop a windows based Xbox os, a true operating system that is controller friendly, and a potentially cheaper alternative to windows. This OS would meet all the needs of someone building a pc solely for gaming, offering general web browsing, a robust Xbox based UI to allow for control via a controller, and being windows based ensures compatibility with all current games and applications. The intention is to bring the ideals of console gaming into the hands of pc enthusiasts. Some people just want the opportunity to build with their hands, and put together their own hardware, so why shouldn’t we enhance their experience and offer an operating system alternative, at a more affordable price, specifically for their needs. Thank you for reading this far, I feel this is a smart move in the space, as while Linux based operating systems have purpose built versions for this, comparability can still be an issue in some cases and to have an official operating system in this capacity would be to quite literally own the market.

Currently, D365 provides the option to generate the 'Channel Price Report Job' print archive only. It would be very beneficial to have the capability to choose a print destination for this report. This would enable users to send the generated report via email as part of a batch process. This report contains key information, such as price changes, that must be reported to product managers and the administration team, who can be notified via email.

Having the ability to manage barcodes for different purposes would help during the receiving process as well as the sale process. This would prevent the POS from scanning a barcode intended for product receipt during the sale process, and vice versa. For clarity, the following business process can be considered:

1. Create two barcodes for a product with the same unit of measure.

2. Identify the purpose of each barcode in the POS operation.

3. During receiving, if the sale barcode is scanned, it should not allow the receipt to be performed.

4. During the sale, if the receipt barcode is scanned, it should not allow the product to be added.

This way, receiving and selling can be controlled with different barcodes, avoiding scanning an incorrect barcode.

Currently, Dynamics 365 provides an option to mandate starting and declaring amounts. However, we propose adding a new parameter in the functional profile to block sales transactions until a starting amount is entered.

Business Justification:

Store personnel sometimes forget to enter the starting amount at the beginning of the day and proceed with sales. As a result:

• When performing the end-of-day process, the initial cash amount is unknown or estimated, leading to inaccuracies.
• This causes discrepancies in the daily statement, requiring finance teams to manually investigate and correct errors—an inefficient and time-consuming task.

Separate form requires for delete privilege in transfer journal/ Movement journal; this is the common requirement.

Add support for shared cache across CSUs. This would help prevent many real-time service calls into back office. Services like Azure cache for Redis, this could help performance in many scenarios.

Hi there, I use the Price Simulator to check whether there are any promotions or markdowns applied to various products, or as a Price check to compare between D365 and our Legacy system.

At the moment, I can only add one product to test at a time.

Is it possible to add a 'Add products' feature like we have in the Discounts module? I'd like to be able to add more than one product at a time to view them quickly.

Or is there a better way to see the current status/price of a list of products in one view?

Thank you

There is a a feature called, "Support the Site and Default order settings on Customer orders", to enable Default Order Settings for select SKUs within D365. In the feature management section, it states that this feature is for Retail and Commerce, stating if "any customer order is created at AX-Call Center & e-commerce. Customer orders created through POS do not respect this setting."

From our findings, the default order settings also impacts manually placed orders from within D365, so it is not just for e-Commerce or Call Center. This heavily impacts our ability to use this feature, since we have many other channels that would be impacted. Furthermore, the reason and importance of this feature for us is to prevent customers from order too much of the same product, which has resulted in customers wiping out all inventory of select SKUs during peak seasons. This directly impacts sales, since our Wholesale locations are then missing key products to sell seasonal products.

There should be a feature for Commerce that is strictly to enable Default Order Settings for select SKUs for Commerce only. This could be a feature that is only available within the Commerce Product or Navigation Hierarchy or the Catalog itself, preventing any impacts to other channels. Currently the default order setting feature lives within the "Retail Released Products" section and impacts the inventory at all our channels.

Released products have Default order setting in which you can define sales order parameters, you can use multiplier "1" to sell whole quantity in increment of 1 but this configuration is not applied to Store Commerce App (POS). This should support to POS as well.