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  • Restrict Sales Associates to open a 2nd Shift.

    It will be really useful to have a feature where we can, restrict a regular sales associate to open a 2nd shift on the same business day to avoid discrepancies in statement posting at the EOD and it will not let them declare the tender and closing amount twice.

  • Ability to restrict SOD EOD Reciept Printing

    The current application allows us to limit the printing of certain types of receipts through configuration.


    However, for operations such as Declare Start Amount and Tender Declaration, the receipt is printed automatically and cannot be restricted. Adding an option to restrict the automatic printing of the above receipts would be beneficial for clients who use handheld devices and wish to minimize the number of paper receipts printed.

  • Impove importing capabilities for Ratings and Reviews

    Hello,


    Currently, we can only import and submit product reviews and ratings with the PowerAutomate solution provided by MS.


    We would like to import additional data along with product ratings and reviews.

    1. Upvotes
    2. Downvotes
    3. Moderator replies etc.


    This would allow customers to easily import their legacy ratings and review data into the D365 e-commerce platform.

  • Product Images for Customer Service [Call Center App]

    As more customers adopt omnichannel commerce - including Store Commerce (Retail Channel), E-Commerce, and Customer Service (Call Center App) - it would be beneficial to integrate the Media Library / Omnichannel Media Management feature with D365 F&O Call Center. This integration would ensure that product images uploaded in the standard CMS system are also visible to Call Center users when they query products in F&O.


    Pain Point:

    Currently, for Call Center users to see product images, the images must be manually imported into D365 F&O using Data Management Framework (DMF). This adds an extra step, especially when the same product is already being used across POS and E-Commerce channels.


    Advantage:

    By integrating the Media Library / Omnichannel Media Management with F&O, it can also serve as a centralized workspace to assign product media, ensuring a seamless and efficient media management process across all channels.

  • Print Destination Capability for 'Channel price report'

    Currently, D365 provides the option to generate the 'Channel Price Report Job' print archive only. It would be very beneficial to have the capability to choose a print destination for this report. This would enable users to send the generated report via email as part of a batch process. This report contains key information, such as price changes, that must be reported to product managers and the administration team, who can be notified via email.