Multiple Swim Lanes in a Journey
Hi team,
Could we have multiple swim lanes like what we had before in OBM?
Use cases:
- We usually have series of events held in different states. Confirmation emails contain different details, and it all depends on which state events membe...
STATUS DETAILSNeeds Votes
Ability to Copy a Journey and Make a Journey Template
Hi team,
As per title, currently in OBM, this is possible as long the journey is not expired.
In RTJ however, there's no option to "Copy" a journey, nor to make it a template.
We can't streamline process across the team, as everyone will need ...
Tile to specify a particular link being clicked
Hi team,
In OBM, when we do an "if clicked" branch, there's an option to select a particular link that's being clicked.
In RTJ, this only appear as a suggestion. Indeed the suggestion is clicked, the tile (or a new branch) appears.
However, if...
Email tile to expire or send during weekdays / work hours
Hi team,
In OBM, there's a feature to make an email expire or set a certain day / time of the day to send emails, should the members enters the email tile.
In RTJ, there's no such feature, and this is not great for automation.
We often trigger...
Ability to move or copy a tile
Hi team,
Per title, these were available in OBM where you could:
- Drag a tile to a different part of the swim lane / different swim lane.
- Copy a tile, and paste it on a different swim lane / different part of the swim lane.
I...
Ability to edit member list created from snapshot
Hi team,
It is great to see a feature that allows snapshot of a dynamic segment.
In OBM, this is similar to "Add by Query" in Static Segment, where we can use a dynamic segment and generate a snapshot.
This is also a powerful feature where we...
Ability to Edit Query
Hi team,
In OBM, there's an option to Edit Query from the Query view.
This gives us the flexibility to:
- Create multiple groups in segments by copying and pasting segment queries from 2 or more segments. In RTJ, we have to...
STATUS DETAILSNew
Segment Template
Hi team,
We need a "Segment Template" section in RTJ so that we can create segments from a prebuilt template, rather than having to rebuild segment logic from scratch. Copying an existing "Segment" is not a permanent solution.
Thanks!
Entity List View for Segment to contain a column to show Refresh Rate
Hi team,
Given that there's a feature in Segments to either "automatic refresh" or make it a "static snapshot", it would be crucial to have a column / field to show the Refresh Rate on the Entity List View.
The reason for this ask is there are cases where we w...
Once-off fields that do not map to Database
Hi team,
In OBM we can easily create a field to collect responses that don't map to any field on the Contact record.
However in RTJ, we can only add fields to forms that has to map to a field on the Contact record. Is there an option to create custom fields th...