Hi team,
In OBM, there's a feature to make an email expire or set a certain day / time of the day to send emails, should the members enters the email tile.
In RTJ, there's no such feature, and this is not great for automation.
We often trigger emails after emails as part of a customer life-cycle management (hence journey), but if we can't control the send time of subsequent emails, then emails could go out at 12am on a Sunday, and we can't have that.
Can we please have these features added?
Thanks!
Comments
Just an update on this - we worked out how to use "Quiet hours", so the bit about "send during work hours" can be ignored.We just need the ability to make an email tile expire.
Category: Customer Journey Design