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Hi team,


As per title, currently in OBM, this is possible as long the journey is not expired.


In RTJ however, there's no option to "Copy" a journey, nor to make it a template.


We can't streamline process across the team, as everyone will need to rebuild Journeys each month for a monthly event in RTJ.


Having to rebuild complex Journeys each month really defeats the purpose of having marketing automation in place.


Please consider implement these basic features asap.


Thanks!

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EDIT: For some reason, the "Copy" button wasn't showing before but it is now.So what is left now is to have the functionality to create a template.

Category: Customer Journey Design