28

Return/Exchange request on the Ecommerce (B2B and B2C)

From the B2B and B2C Ecommerce there is no possibility for web users to start a return process. Customers may want to return something they bought online for many different reasons, and in the D365 Ecommerce solution, there is no functionality to meet this requirement. In the return policy of ...

Read more...

1 Comments

Read more... 1 Comments

Category: Web front end experiences and framework (28)

STATUS DETAILS
New
27

Order Delivery Date in D365 Ecommerce B2B and B2C

The order delivery date is important in e-commerce because it directly affects customer satisfaction and can have a significant impact on business operations. Currently, the D365 Ecommerce does no offer any possibility for the online customers to view o select a delivery date for the products ...

Read more...

0 Comments

Read more... 0 Comments

Category: Web front end experiences and framework (28)

STATUS DETAILS
Planned
2024 Release Wave 1
Ideas Administrator

Thanks for the suggestion. This feature is now planned for 2024 Wave 1.

15

Category pages display based on assortment.

The OOB feature shows the categories and subcategories even though no products assorted to it. So, if same channel navigation hierarchy is being used across multiple channels (for different countries), and if the products assorted to the channel across countries are not the same, this will end...

Read more...

3 Comments

Read more... 3 Comments

Category: Web front end experiences and framework (28)

STATUS DETAILS
New
10

Retail sales order lines created via online stores for Product variants should show the product variant name

Sales orders raised via online stores have the SalesLine Text field populated with the Product master description rather than the variant product description. The user should see the variant product description to identify different product variants involved in the transaction.

Read more...

0 Comments

Read more... 0 Comments

Category: Web front end experiences and framework (28)

STATUS DETAILS
New
9

Bring back Breadcrumbs

In the D365 Back Office the navigation Breadcrumbs have been removed. These are extremely helpful for out teams who troubleshoot for our staff who are geographically located. Often we are supplied with a screen shot only and then our teams have to try and figure out what path the staff have taken...

Read more...

0 Comments

Read more... 0 Comments

Category: Web front end experiences and framework (28)

STATUS DETAILS
Declined
Ideas Administrator

This is currently not in our backlog due to other higher priority work. We will continue to monitor votes to determine if this should be prioritized into our product backlog.  Thank you for your feedback. 

8

Real order on behalf

We now have a "semi" order on behalf in eCommerce, but we cannot take over a session from an actual user to guide or complete a partly created order.


We want an order on behalf, where an operator can get/access the uncompleted salesbasket and complete the order/transaction.

Read more...

0 Comments

Read more... 0 Comments

Category: Web front end experiences and framework (28)

STATUS DETAILS
New
7

Allowing varying display order for e-commerce hierarchy sub-categories.

Display order is a merchandising function of an e-commerce store. The current functionality is very limiting as far as merchandising products. It is set at a hierarchy level, allowing one order for all products within the entire hierarchy, even if they appear in multiple categories, set by a n...

Read more...

0 Comments

Read more... 0 Comments

Category: Web front end experiences and framework (28)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the idea!  We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!

6

Add session IDs to the retail transactions

Adding Application session ID and User session IDs from the client where the transaction was made in separate fields in the transaction tables (for example RetailTransactionSalesTrans and RetailTransactionPaymentTrans) would make support and troubleshooting much easier and quicker.

 

...

Read more...

0 Comments

Read more... 0 Comments

Category: Web front end experiences and framework (28)

STATUS DETAILS
New
5

Sitebuilder - improving customer cart to checkout experience by eliminating duplicate buttons

Currently, the only way to allow guest checkouts is by having two buttons on the cart - one leading to a sign in page, and one leading the user directly to checkout without signing in. This is different from the way other platform cart pages function, and most customers click the first button ...

Read more...

0 Comments

Read more... 0 Comments

Category: Web front end experiences and framework (28)

STATUS DETAILS
New
5

Open designer tool without having to login again

It should be possible to open the designer application/tool without having to log-in again, the credentials should be passed through automatically

Read more...

0 Comments

Read more... 0 Comments

Category: Web front end experiences and framework (28)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the idea!  We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!