Dynamics CRM 2015 On-Premise & Online: Email advanced editor that can handle CSS/HTML
Dear Team,
Grateful if you could include an advanced editor for email that can handle CSS/HTML in MS Dynamics CRM 2015 (on-premise & online).
That would help us, marketing professionals a lot while designing our email for campaign, etc.
Thanking you for you...
Allow PDF to be uploaded in Files for Dynamics 365 Marketing
Most of the time when we send an email, we need to link to a document that is related to what we are communicating in the email and has more information that we want to share with the Customer. At the moment we host this (the document) somewhere else public but it will be more convenient if we ca...
Thank you for your feedback.
We have released this feature. In real-time marketing you can store PDFs and other files in the asset library.
You may find more information here: documentation
Sincerely,
PM, Microsoft
Add list-unsubscribe header
It would be helpful if D365 Marketing offered list-unsubscribe as an option or even better if it was added by default.
What is List-unsubscribe?
List-unsubscribe is an optional email header supported by popular inbox providers like iOS...
Thank you for your feedback.
This is a great suggestion! This functionality is currently under review.
Sincerely,
PM, Dynamics 365 Marketing
Make it easier to search for images when adding image blocks to e-mails
The longer you use Dynamics for marketing, the more images and files you create within the system. With a lot of files it can take a long time to find pictures that you want to insert into an e-mail. Dynamics offers a standard entity search for files (msdyncrm_file) when navigating to Files from...
Thank you for your feedback.
You may find more information here: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/marketing/dynamics365-marketing/search-version-manage-tag-digital-assets-new-centralized-asset-librarydocumentation
Sincerely,
PM, Microsoft
Include Layout Designer in Templates
When I create an email from Blank - I have the Layout Designer that allows me to define rows and columns. When I create an email from a Template, I do not get the Layout Designer. This makes the Templates almost useless.
Thank you for your feedback. We have released this feature.
Sincerely, PM, Microsoft
Social Share capability in Email Messages
Dynamics Marketing has the capability to show Social Links on Email Messages but what about Social Sharing? It is common practice to want to include the ability to allow your recipients to share your email content to their own social channels.
Configure Cust Service Workspace to reply to cases from queue not individual user
My suggestion is to adjust the email settings so that when the customer responds to the email, they won't be required to click "Reply All" to have the email included in the queue.
Instead, customers should only need to click "Reply" to the sender, and the email will automatic...
Allow us to email a list of email addresses that are imported and not require them to be contacts
We have many customers with many scenarios in which they want to email a list and they do not want to be required to make each email address on that list a Contact. So the process would be - send an email to an uploaded list (like an excel file with email addresses).
Add the ability to make marketing emails fixed width or responsive
Add the option for a marketing email to be fixed width or responsive.
Enable adding contact records in senders for Real-time Marketing
Can we request for “live Contact data for Test Send” to be added to real-time marketing?
The current design (of manually typing in variable data) is not broken, but it defeats the purpose of testing in the first place. Given that the variable field can be named anything you like...
Administrator
Thank you for your feedback
We are not considering the suggestion at this time due to the following reason:
Dynamics 365 for Marketing is featuring a rich email editor experience that allows visual and html design. We recommend transitioning to the new product.
Sincerely
Christian Abeln, PM,
Microsoft.