We would like to transition to the new Real-Time Marketing to minimise duplicate effort and having multiple image libraries Files vs Asset Library.
Allow Freemarker to be used for conditional logic in the Real-Time Marketing Editor as this appears to currently not work.
Comments
I agree with the Comment of @Kaida Theen. To allow a 365 customer view, the emails sent as realtime emails should be shown in the customer insights too see the entire contact history and engagement.
Category: Email
Combining the outbound with the Realtime Emails will show both Emails in the Insights. Outbound Emails are visible in the Contact insights, Realtime Emails not! This does not make sense to find EMails send to a contact in two different locations. Contact history is therefore not complete
Category: Email
Administrator on 8/1/2022 4:48:51 PM
Thank you for your feedback.
This functionality is currently under review.
Sincerely,
PM, Dynamics 365 Marketing