Option to disable overwrite record fields with blank values
When a field is conditional hidden on a form, value will be blank. When the form is submitted the fields on the contact/lead record will be overwritten with a blank value.
It should be nice if we could make a choice to overwrite or not.
Default Lead source from Marketing form submission
Previously in OBM, the Lead source would default to 'Landing Page' for Leads that originated from a marketing form submission.
This feature has been deprecated with RTM forms. This is a recurring business requirement that has been raised by multiple customers. Businesses require the abil...
You can add the Lead source as a form field into the RTM form. The field can be set as hidden and you can populate any default value you like for this field or you can create custom javascript logic to dynamically populate this field's value.
Be able to set styling for forms - so that the mandatory * becomes UI complient
We recently found out that the 255,0,0 color of the mandatory * in the forms is not compliant with UI (at least here in Norway it is too low contrast). We therefore have now changed the * in all our live forms to 226,0,0 and in our templates.
But of course, if someone is switching the m...
| Thank you for your feedback. We are not considering any improvements of OBM forms. However we may consider this feature for RTM forms. Sincerely, Petr Jantac, Microsoft |
Form Captures in Real-time Marketing
Form captures are an essential component for marketing efforts, it not only allow us to collect data for Contact and Leads but give us an exact no of people who visited the but but did not filled the form!
Which in-turn helps us define a more customized journey to nurture and ...
|
Thank you for your feedback. We released the Form capture feature in April. Capture forms in Customer Insights - Journeys - Dynamics 365 Customer Insights | Microsoft Learn Sincerely, Petr Jantac, Microsoft |
Capture form: duplicated submissions and leads.
By using capture forms there is an issue that generates duplicated submissions and then duplicated leads and contacts (Marketing only type). This issue could have a big business impact because compromises the data quality and eventually all processes related to notify new leads and their manag...
This form capture feature behavior is not by design. There might be a problem in the form capture configuration. Please raise a support ticket for further investigation.
Enable Marketing Insight data to be exported from Marketing forms
Currently, when we try to export to Excel submissions of a Marketing Form, all rows are empty, we asked to a Microsft CS agent, they confirm that Marketing Insight data is stored externally so we can't access it through advanced find or export to excel, it will be great to have the ability to ...
| Thank you for your feedback. Currently this is not on our roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future. Sincerely, Petr Jantac, Microsoft |
D365 Marketing Website interactions are not available prior to becoming a known contact
Web interactions registered for an anonymous visitor (on a tracked website, marketing page, marketing form, or redirect URL) don't currently become attributed to a contact record if those visitors later become known contacts
Need to add new custom fields in Journey form in Navigate to Marketing Appïƒ Change areaïƒ Go to Realtime marketingïƒ Journeys entityïƒ Click new form.
Need to add new custom fields in Journey form in Navigate to Marketing Appïƒ Change areaïƒ Go to Realtime marketingïƒ Journeys entityïƒ Click new form.
Hello,
Could you please describe the desired use case in more detail? It wasn't clear to me what needs to be achieved. I would also like to know why this new feature is needed.
This would be very helpful for feature in the best way.
Thank you.
Petr Jantac
Microsoft
Set marketing form page on lead created from a marketing form
When a user registers through a marketing form published on an external website, we need the lead to have information about which marketing form page (marketing website) it was generated from. When this is missing we need to have 1 to 1 relation from Marketing Form to Marketing Form Page. If t...
We no longer deliver new features into outbound marketing, as it will be deprecated soon. Sincerely, Petr Jantac, Microsoft
Provide a message while loading the marketing form instead of blank page
When accessing the marketing form, the page take a long time eg 20s to load while a blank page is shown, users usually complaint the page does not work (normally they go away when see a blank page without the patients to wait 20s), is there a way to show a message in the screen while loading i...
Thank you for your feedback. The page load shouldn't take so long time. Please raise a support ticket if you still experience this issue. Sincerely, Petr Jantac, Microsoft
Administrator
Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap. Sincerely, Petr Jantac, Microsoft