3
By using capture forms there is an issue that generates duplicated submissions and then duplicated leads and contacts (Marketing only type). This issue could have a big business impact because compromises the data quality and eventually all processes related to notify new leads and their management inside organization will be generated twice or more time.
STATUS DETAILS
Declined
Administrator on 4/27/2023 2:33:26 PM
This form capture feature behavior is not by design. There might be a problem in the form capture configuration. Please raise a support ticket for further investigation.