Dynamics 365 Field service role for recalls, warranties, inspectors, solution specialists
Wish there is an option in the future to include roles for recalls, warranties, inspectors, and solution specialists. Not featuring alternative future role plans, user may potentially track other items outside the system (e.g. mass recalls, job site or remote inspector (e.g. guides, mixed reali...
Dynamics 365 Field service option to link to quality and inspection project orders for evidence and facts revisions
Wish we future potentially feature the option to link field services with quality and inspection project orders for purpose to evaluate evidence and facts for quality assurance purposes or quality assurance certificates or certificates revisions.
Dynamics 365 Field service option to import facts and evidences from Dynamics 365 guides
Wish we future feather the option to easily import facts and evidences from Dynamics 365 guides for purpose to easily visualize, identify and support confirm and document steps for quality assurance purposes and/or in alliance or assemble with quality and inspection project orders.
Dynamics 365 Field service billing consistency templates
Future featuring potential billing consistency templates maybe ideal, for purpose to easily visualize billing components from record to record, or per customer, customer group or customer type billing preferences and consistencies layouts.
Provision to expand the editable Grid selection coloumn
Hi , We are using a editable Grid control-> Nested view in one of our field service custom entity. But when we try to select the record and click the down arrow. The selection column width gets srinked and dropdown becomes hidden. If we have a option to expand the Row selector column. Then it...
There should no pop up window appearing after the Dynamics update stating telling users to switch APP.
After wave 2 update all users are receiving a pop up notification stating users to switch APP , this is making inconvenience to users as this information is not useful to customer.
Flow run history with "regarding" field like how we have it in process session page of dynamics 365 process which is very helpful to identify for which record the flow run got failed easily without navigating to each flow run history and understand the record for which the flow got failed.
Flow run history with "regarding" field like how we have it in process session page of dynamics 365 process which is very helpful to identify for which record the flow run got failed easily without navigating to each flow run history and understand the record for which the flow got failed. And a...
Enhance geocoding
The current functionality of the automatic geocoding after account address changes does not update current open - unscheduled or open - scheduled work orders. This would be helpful in ensuring if a service account's address is updated, the associated work orders not currently in progress or close...
Filtering on Views
We recently switched to Field Service Unified Interface from Field One Sky, one of the things we are struggling with is the filtering capability on the views. In Field One, there was an option to do a custom filter that would pop up a screen that resembled the advanced find. However, in Field ...
Hi Leah,
Could you perhaps include screenshots to illustrate the issue? As shown in the below screenshot, I’m indeed able to see filters based on the data in the view. Also please feel free to utilize the Field Service community forum to discuss with fellow community members: https://community.dynamics.com/365/fieldservice/f/dynamics-365-for-field-service-forum
Sincerely,
Girish Raja,
PM, Microsoft.
Consolidate Fields Service (FS) & Resource Scheduling Settings (RS)
Field Service is not easy to configure, but right now, the plethora of settings is randomly distributed between Field Service app and Resource Scheduling app. In the Field Service app, it is even distributed across several areas (Settings, Resources, Inventory, Service). There are several dupl...
This is indeed a great idea and thanks for submitting this! Currently this is not in our roadmap. However, we are tracking it and if we get more feedback and votes, we will consider it in the future. Please feel free to use social channels and various avenues to solicit more votes!
Sincerely,
Girish Raja,
PM, Microsoft.
Administrator
Thanks for continuing to share your thoughts on ways we can improve Field Service.
In the future, consider adding more detail related to your ideas as, in its current form, we cannot fully appreciate the idea you'd like to see added to the product and we don't think others reviewing ideas will be able to understand it well enough to decide to add their vote to this idea.
Please keep the ideas coming and share details about your proposed scenarios.
Thank you,
Jason Cohen
PM, Microsoft Dynamics 365 Field Service