Add Full Screen option for HTML editor in RTE v2
As part of the current design for v2 of the Rich Text Editor, there is no option for editors to open the HTML editor in full screen mode. This restricts the user's ability to edit the articles, and is a departure from the design of the HTML editor in the v1 version of the Rich Text Editor.
Knowledge Article - Linking articles and navigating search functionality
The following solutions that will improve the overall experience and usablility ofr Knowlegde Articles (KA) D365.
Requirement - Linking KA's:
- A KA creator must be able to link multiple KA's together.
- E.g. KA1 (paint wall) is linked to ...
STATUS DETAILSNew
Show knowledge article author on article page
KB viewer need to know the author of knowledge article. Would be great to show this info on article page.
The Out-of-the-Box (OOB) behavior of the "Choose from Template" lookup field in Dynamics 365 only supports "starts-with" searches. We want it to be able to search templates that "contains" the given text.
The Out-of-the-Box (OOB) behavior of the "Choose from Template" lookup field in Dynamics 365 only supports "starts-with" searches. We want it to be able to search templates that "contains" the given text.
Multiple Knowledge Articles searches to defaulting to the top of the list each time.
Issue Description - In the current environments, when you've performed a search on knowledge search, scrolled down the list of articles, and you decided to perform a second search, when you search a second time, the results will not default to the top (ie ...
D365 should have the option to disable ADD user auto syncing
In D365, AAD users with valid licenses will be auto synced to Power Platform environment and there's no option to disable this feature except for using security group. We should have the feature to give tenant admin more ability to control the user.
Fix Knowledge Article sanitization logic
Regarding MS support ticket 2405130030000210.
Please fix or alter the Knowledge Article sanitization logic to allow the ">" CSS selector. Removing this selector breaks our article formatting.
Display related records on the timeline for Knowledge Articles & other entities
This feature is enabled (in preview) for Accounts, contacts, cases, and opportunities but for some reason, the Knowledge Article entity was left out. To provide the ability to see Artice version in a roll-up would be very useful for Knowledge Managers and Authors rather than having to use the ...
Display related products, related articles and related content access levels in agent´s knowledge article form
As an Agent finding a Knowledge Article, I would like to see the info the Knowledge Author added to the Article.
Additionally, it would be nice to filter (=facett) on this information
Read out knowledge articles loud
Administrator
Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.