I would like the ability to move from Dynamics 365 to the Teams desktop app.
Currently, there is no function to move from Dynamics 365 to Teams, the desktop application, and this behavior is not supported, so the screen transition can only be made to the web version of Teams.
Therefore, we would like to have the ability to move from Dynamics 365 to the Teams desk...
Teams and D365 Omnichannel for incoming calls
You could integrate Teams and D365 Omnichannel for incoming calls. Example: A customer is calling and a D365 pop up window is coming up with all the related details. We would basically like to replace our existing third party telephony solution with Teams. So that an agent would see an incoming ...
Directly designate "To" on Outlook by using Dynamics 365 record's address
Because of Microsoft Dynamics 365 App for Outlook, "To" on the app can be designated by using records on Dynamics 365 from both Outlook on the web and Outlook client. However, this behavior only applies Microsoft Dynamics 365 App for Outlook, not directly both of Outlook on the web and Outlook c...
Reduce the number of sign-ins for guest users when using Teams in Dynamics 365
When a guest user engages with Teams within Dynamics 365, they are prompted to sign in for each action.
The use of Teams for guest users in Dynamics 365 is currently not supported, but we would like to see improvements due to the frequent requests for sign-in, which are inefficient for ...
Multiple Default Sites for Share Point Integration
It's possible to have only one default sites with Share Point Integration as per the moment. We have multiple customers requesting to have more than one as an options. We think that this could be very useful. And when record is created to be able to choose which site to go on with. Or if possibl...
Relative URL of Document Location to a Document Library
To be able to create a Sharepoint document location in which the relative URL is to a document library and to be able to associate this document location with an existing record. Currently if you do this, the Sharepoint connector shows all the content of the document library but it does not allo...
Ability to talk directly to the Dynamics 365 (Online) timeline from the Teams conversations tab
We want you to be able to send, receive and manage by linking the Dynamics 365 (Online) timeline from the Teams conversation tab.
Teams: Switch Apps from within Teams
We have tried to encourage our staff to access Dynamics via Teams; however, we have staff constantly switching between the SALES app and the MARKETING app. When in Teams, you can't do this: you MUST use a Browser. As such, to encourage and promote Teams/Dynamics integration, you need to be able ...
Feature to integrate Office 365 products with Japanese Dynamics 365 (online) by foreign tenant user
Currently, there is no such a feature of accessing to both foreign tenant and Japanese tenant by one user account. If we can access to both foreign and Japanese tenant by one user and if we can integrate Japanese Dynamics 365 (online) and Office 365 products (Outlook, SharePoint, Yammer, Teams, e...
Keep SharePopint setup after solution is published
When a SharePoint configuration is set on an entity, if a solution is published with this entity, the SharePoint configuration is lost for the entity and needs to be reactivated manually. An interesting evolution would be to keep the setting and avoid manually reactivation after a solution is pub...