Open SharePoint Documents in CRM directly in the Desktop App


All CRM-Documents are opened in Word Online. Some features are only in the Desktop App but not available in Word Online (for example: Auto-texts, Quickparts). For the users it is not user-friendly, because after opening in Word Online they must explicitly click on “Open in Word” that they have t...

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Category: Collaboration including Teams and Office 365 Integration (58)

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