Booking Notes
Hello -
Our company utilizes bookings for our service calls. Due to the nature of our business often times the notes field is being utilized by several of our repair technicians. Could we enable a way for them to bold the dates prior to their notes so it's a clear distincti...
Please allow Bookable resource prevalidation plugin to work with company concept and support dual-write
Please allow Bookable resource prevalidation plugin to work with company concept and support dual-write
Adding company code to table bookable resource category would not be enough to get dual-write integration with Field service from F&0
we have to raise ticke...
Dark mode should be supported for both Browser based and D365 FS Mobile
For users that work shift work / night shift. It has been requested that a feature be added to enable them to toggle dark mode to better support working at that time of day.
For mobile users, this would mean the screen was not bright and a driver distraction and for schedule users it wo...
Schedule assist should only return distinct resource groupings when "Results per interval" is increased
For requirement group jobs the Schedule Assistant returns the same group of resources multiple times where they are capable of completing one or more of the resource requirements within the group when the "Results per interval" is increased >1.
For example the following combinations woul...
Picking Cases from Queue auto opens the case. This action should be configurable
When a Contact Center agent picks multiple cases from the queue, the Cases all auto open in new tabs in the Workspace...
The auto open is OK if they just pick one case, as they would normally want to then open this single case to work on.
...
Crew resources availability should be visible on the schedule board
When resources are assigned to a crew they are blocked out on the schedule board and their individual availability is not visible. The UI should be updated to support both individual visibility and resource availability to make it easy to determine if a resource of the crew has a different av...
Stability in licensing changes
The licensing system is currently changing too often and too fast, so we hope that the product team considers stability a top priority.
The idea here is that MS should inform customers or partners via email whenever there is any change in licenses that they are currently subsc...
Recalculate Travel Time when Bookings are canceled or deleted
Travel Time for Bookable Resource Bookings are calculated when Work Orders are booked (created or moved) via the Schedule Board. However, when Bookings are canceled or deleted, the travel time for subsequent Bookings are not recalculated automatically.
Ideally, the Travel Tim...
If User edited “TIME-OFF request” from 1hr to 2hrs(Time is just an example) from “Bookable resource” table why changes made are not showing in "Time-off request" and under "time entries"
Issue:
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If User edited “TIME-OFF request” from 1hr to 2hrs(Time is just a example) from “Bookable resource” table why changes made are not showing in "Time-off request" and under "time entries"
REPRO STEPS
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-Access CR...
Booking map
Hi,
It would be great if I could filter my bookings( based on date etc); and see it on a map.
With regards,
Philip