Loyalty card entity to include blocked date and replacement card number


Loyalty card entity includes card type, but not blocked date or replacement card number. Adding these fields to the loyalty card entity would inform enrolment and card maintenance reporting over time and assist in fraud behaviour reporting.

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Category: Customer and Loyalty (105)

STATUS DETAILS
New

Adding a 'reason for adjustment' picklist to manual loyalty card adjustments with ability to define list.


Manual loyalty adjustments gives the ability for the user to add in comments when making a loyalty points adjustment on a customer loyalty ID. This produces data quality issues, inconsistencies with reasons & potential fraud risks. By including a 'reason for adjustment' picklist in addition to...

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Category: Customer and Loyalty (105)

STATUS DETAILS
New

Extend Customer V3 entity to include 'Block customer for loyalty enrollment' boolean


To enable reporting and automation of customer updates, it would be helpful if the Customer V3 data entity could be extended by Microsoft to include the 'Block customer for loyalty enrollment' boolean.

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Category: Customer and Loyalty (105)

STATUS DETAILS
New