Folder structure for Emails, Journeys and Segments
Implement a traditional folder structure alongside the filter structure for organising journeys, emails and segments.
Working in a large complex organisation with multiple users working in multiple areas a folder structure would be a more user friendly approach to organising ...
Renaming of UTM-Paramete for newsletter links
Personalized pdf file attached to Customer Insights emails
Hi there,
it would be great if D365 allows pdf file attachment to CI emails.
Best
Alessandro
Make Send Test Email available as an action in Power Automate
Please make Send Test Emal available as an action in Power Automate in the Customer Insights connector.
Bring back Total E-mail Opens
In Real Time i'm missing the option to see the number of total e-mail options per e-mail. This feature is really crucial for us to get a gist of how many times an e-mail was opened in general not just counting the unique opens. It gives us an idea how interesting the e-mail was to the target g...
Email Translation Feature
Hi Microsoft,
It would be great if in the email creation workflow there was a feature where rather than just being able to copy an email, there was the ability to translate the email content into different languages.
Fix buggy email editor in real time marketing
Email editor is extremely buggy.
Creates extra spacing in text (which doesnt show on preview).
Font updates don't always work.
Changing text/hyperlink colour doesn't always work.
Lots of random issues that really do need t...
Email Insights
Hi Team,
In Microsoft Customer Insights – Journeys, the current email insights grid (under the “Insights” tab for each email) is helpful for basic analytics, but it is very limited in terms of flexibility and actionable insights. As of now, it only displays a few columns such ...
Allow Helvetica and Frutiger fonts in the email designer for Windows
Hi,
We experimented some fonts not working for us in the Email designer of the Real-time marketing. We opened a support ticket, because those are Web safe fonts.
The answer we got is that for Windows users, some fonts like Helvetica or Frutiger are not supported and defaults to Ar...
Improve Sender Dropdown to Show From and Reply-to Email Addresses for Better Email Accuracy and User Experience
Description:
In the current email editor, the Sender dropdown only displays the From name, while the From email address and Reply-to email address are not visible in the lookup. This limitation causes co...