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This functionality was available in older versions of Dynamics 365 Finance and Operations Retail (more precisely on AX2009 and AX2012 EPOS). On the Retail Industry, there are companies with high rotation, or with the need to train really quick new cashier due to a high sales season. Training mode would allow this new recruits to get a handle on the different operations that are required to master the POS, in order to make the end customer experience more pleasant, and faster.
STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback.  We currently do not have this on our roadmap but will continue to review the feedback and votes.   Many of our customers today leverage a test environment for training as an option.  - Holly Haines, Principal Program Manager

Comments

C

I struggle to understand why this functionality was not carried over. It is asked for on all commerce implementations and is a must have for most retail scenarios! It is a basic function that all competitors offer

Category: User experience and client framework

C

This is highly needed feature in any POS application

Category: User experience and client framework

C

The training mode is of the most requested functions by the Customers. If this function is enabled for MPOS/CPOS, to take note to fully support the extensions done by the partners.

Category: User experience and client framework

C

The functionality to have the POS switch to training mode would be incredibly advantageous to ensure that our store team members obtain the quality training that they need on the system to become successful within their roles. In my opinion, we need this to be enabled.

Category: User experience and client framework

C

It's a huge oversight not to have this functionality for a Retail business. Please enable.

Category: User experience and client framework

C

With over team across over 300 stores, this feature is a MUST for training team.

Category: User experience and client framework

C

This is very crucial for store operations and a basic for a POS solution. Please look into enabling it.

Category: User experience and client framework

C

This is a basic function within POS that is required for training

Category: User experience and client framework