Only show time value of a dateTime field in a view
Forms have the option to show the Time value of a dateTime field by using the component Time without Date.
This option should be made available for views to better align forms and view (i.e. have consistency across what forms and views display).
Add Workflow ( and/or Approval ) functionality to the Field Service modules
We have some great Workflow/approval processes in a number of areas in GP. If we could add the same or similar functionality into the Field Service series, that would be very beneficial for several of our GP Customers.
Setup option to change the Bill on Date in Contract Maintenance
In Contract Maintenance, the Bill on Date defaults to the last day of the month and if you bill on any other day, you must remember to change this. It really does not make since to default to the last day of the month if it is a prepaid contract. This should be a setting in the Contract Typ...
Allow User to Remove Linked PO on Service Call (Field Service)
If you use Generate PO option on a Service Call, the parts get linked to PO. If the user decides that they will NOT wait for that item or find the item elsewhere, they cannot remove the item from the Service Call due to the linking in the SVC00203 and POP10110 table. IT is required to run a se...
Multiple Equipment IDs on a Field Service Call
Add the ability to have multiple equipment IDs on a Field Service Call.
Thank you for your suggestion. We will consider this functionality for a future release. Best regards. This posting is provided "AS IS" with no warranties, and confers no rights.
Add the ability to open a closed field service call
Please add the ability to re-open a service calls that was already invoiced. Users make mistakes and it requires them to make adjustment on the service call. Add a special security role for this since we want to make sure the invoice has NOT already been posted in case a return needs to proces...
We will look to adding this to a future release.
Jodi Christiansen
PM, Microsoft
Report for Future billings in Field Service
We would like to see a report to show future billings on a contract.
Dynamics GP Service Call History window sort options
Inquiry > Service Call Management > History By Customer window does not appear to have any obvious sort (not Service Call, Entry Date, Service Call Description). Client would like to have the window sort by Entry Date, or have an option to sort by different columns displayed in the scrol...
Thank you for your suggestion. We will consider this functionality for a future release.
Best regards.
This posting is provided "AS IS" with no warranties, and confers no rights.
Add Doc Attach to Field Service windows ( such as RMA Entry/Update )
As we continue to add Doc Attach to more areas in GP, please consider adding to the Field Service modules, such as RMA Entry/Update windows.
Thank you for the suggestion, we will consider this for a future release.
Jodi Christiansen
PM, Microsoft
post immediatly a reverse billing in Field Service
When a reverse invoice is processed in Field Service Utilities, it does not automatically create a Sales Credit Memo in SOP. A new invoice has to be created from Field Service for the same contract and then it will create the credit memo in SOP. This needs to be an immediate posting.
Thank you for your suggestion. We will consider this functionality for a future release.
Best regards.
This posting is provided "AS IS" with no warranties, and confers no rights.
Administrator
Thank you for your feedback, we will consider this functionality during planning going forward.
Best Regards,
Theresa Nistler