5

Enable use of mobile flashlight from within Remote Assist App (and Teams app whilst your at it)

Working in darker environments under equipment or within cabinets requires adequate lighting. The phone flashlight is disabled when using either RA or Teams mobile app. Add a flash on/off button on screen to allow control of mobile flashlight.

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Category: Mobile application (19)

STATUS DETAILS
New
5

Run RA without Augmented Reality Features

Dear D365 RA Mobile Team, it would be convenient to be able to install RA on devices which are not capable of Augmented Reality. Just providing chat, screenshot and 2D annotations would already provide accurate way of guiding a technician. Especially in the current context, where 3D holograms ...

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Category: Mobile application (19)

STATUS DETAILS
Needs Votes
5

Expert able to share screen

Dear D365 RA Mobile, it would be convenient for the expert to be able to share his screen with the technician on RA. Best regards, Vincent Dabir

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Category: Mobile application (19)

STATUS DETAILS
Under Review
5

Being able to write text, not only to draw

Dear D365 RA Mobile team, it would be practical to be able to write text as notes on live image / screenshots, especially as an expert, from a MS Teams desktop. Best regards, Vincent Dabir

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Category: Mobile application (19)

STATUS DETAILS
Under Review
3

Switch to expanded Camera controls - zoom in/out

There should be a button to switch to native phones camera controls to do zoom in/out modify exposure, activate flash (flashlight have been suggested already by other Idea) Right now when touching the screen it just starts the edit mode, cannot zoom in/out or the build in digital zoom features ...

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Category: Mobile application (19)

STATUS DETAILS
New
3

Conference Calls: ability to post chat messages visible to everybody

Dear D365 RA Mobile team, it would be helpful, when two experts on Teams are in the same call with a technician on RA, if the users could post chat messages that everybody can see. Currently, only just the expert called by the technician will see the chat messages that the technician writes. B...

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Category: Mobile application (19)

STATUS DETAILS
Under Review
Ideas Administrator

Thanks Vincent. We're looking into this.

1

Choosing between opening a call with Teams client or Remote Assist client

Dear D365 RA Mobile team, it would be convenient, on mobile devices where both Teams and RemoteAssist are installed, to be able to choose how to handle an incoming call. Best regards, Vincent Dabir

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Category: Mobile application (19)

STATUS DETAILS
Under Review
1

Internationalization of D365 RA Mobile

Dear D365 RA Mobile team, it would be nice if the user could use the app in their mothertongue, and not only in english. Best regards, Vincent Dabir

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Category: Mobile application (19)

STATUS DETAILS
New
1

Ability to navigate, open and save documents in sharepoint from D365 RA Mobile

Dear D365 RA Mobile, it would be convenient to access sharepoint from D365 RA Mobile in order to open documents (pdf, png) and save screenshots and recordings. Best regards, Vincent Dabir

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Category: Mobile application (19)

STATUS DETAILS
Under Review
1

Ability to share a snapshot in chat

Dear D365 RA Mobile, it would be convenient to be able to take a snapshot and share it in chat. Best regards, Vincent Dabir

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Category: Mobile application (19)

STATUS DETAILS
Under Review