10

I would like to be able to use the flashlight function (light function) when using the camera function in the mobile version of the Remote Assist app.

Currently, when using the camera function on the mobile version of the Remote Assist app, it is difficult to use the camera in dark or confined spaces because the flashlight function is not implemented in the app and the light function is not available.

If a flashlight function is implem...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile application (28)

STATUS DETAILS
New
26

About changing the time display of the call dashboard according to the time zone (currently: UTC only)

Currently, the time zone in Call Dashboards only supports UTC, and this is making difficult to know the exact start time and end time of the call.

Please be able to support time zones other than UTC.

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile application (28)

STATUS DETAILS
New
7

Export Chat conversation history to PDF

We´ve noticed that there is no way to export the chat conversation history on PDF format. we´ve noticed that other similar RA apps have this feature (Oculavis for example). Is there a way to save the chat conversation history that may occurr during the call.? and export via PDF so then this file ...

Read more...

1 Comments

Read more... 1 Comments

Category: Mobile application (28)

STATUS DETAILS
New
1

On Snapshot Mode the message 'Sending' appears instead it should show something like ' Processing' or 'Sharing the Screenshot'

Remote Assist Mobile ( RAM ) takes a screenshot the moment the bottom is initially pressed. The button will switch form the camera icon to the checkmark, and the 'sending' banner is informing the user that RAM is sending a JPEG image to Teams Desktop. 'Sending' message confuses the user instead...

Read more...

1 Comments

Read more... 1 Comments

Category: Mobile application (28)

STATUS DETAILS
New
4

Call transfer from Teams Mobile App to Remote Assist App on the same mobile device or on HoloLens.

Some customers are asking about the possibility to start a call using Teams Mobile App and then switch to Remote Assist App on same mobile or on HoloLens. This could be useful when the call start off-premises for example, and only when reaching the destination premises the Field Technician could ...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile application (28)

STATUS DETAILS
Needs Votes
1

Vuforia Chalk compete

Sharing feedback from customer when comparing Remote Assist Mobile to Vuforia Chalk. Vuforia Chalk seems to have function when moving outside of area of where annotation was previously placed, arrow would show direction where that was placed. If we can get some kind of similar functionality with...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile application (28)

STATUS DETAILS
Needs Votes
1

Remote Assist Mobile GCC and GCC High Support

Can we support have Remote Assist Mobile made available on GCC and GCC High Support

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile application (28)

STATUS DETAILS
Needs Votes
4

Windows App

Remote Assist Windows applications

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile application (28)

STATUS DETAILS
Needs Votes
5

Switch to expanded Camera controls - zoom in/out

There should be a button to switch to native phones camera controls to do zoom in/out modify exposure, activate flash (flashlight have been suggested already by other Idea) Right now when touching the screen it just starts the edit mode, cannot zoom in/out or the build in digital zoom features ...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile application (28)

STATUS DETAILS
Needs Votes
0

Email entity is read only in dynamics 365 mobile application

Email entity is read-only in mobile application because of which the user is not able to create an email or reply to an email in dynamics through mobile. This feature should be available to help users instantly replying and sending emails via mobile.

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile application (28)

STATUS DETAILS
Needs Votes