1

Vuforia Chalk compete

Sharing feedback from customer when comparing Remote Assist Mobile to Vuforia Chalk. Vuforia Chalk seems to have function when moving outside of area of where annotation was previously placed, arrow would show direction where that was placed. If we can get some kind of similar functionality with...

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Category: Mobile application (22)

STATUS DETAILS
New
1

Remote Assist Mobile GCC and GCC High Support

Can we support have Remote Assist Mobile made available on GCC and GCC High Support

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Category: Mobile application (22)

STATUS DETAILS
New
3

Windows App

Remote Assist Windows applications

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Category: Mobile application (22)

STATUS DETAILS
New
3

Switch to expanded Camera controls - zoom in/out

There should be a button to switch to native phones camera controls to do zoom in/out modify exposure, activate flash (flashlight have been suggested already by other Idea) Right now when touching the screen it just starts the edit mode, cannot zoom in/out or the build in digital zoom features ...

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Category: Mobile application (22)

STATUS DETAILS
New
0

Email entity is read only in dynamics 365 mobile application

Email entity is read-only in mobile application because of which the user is not able to create an email or reply to an email in dynamics through mobile. This feature should be available to help users instantly replying and sending emails via mobile.

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Category: Mobile application (22)

STATUS DETAILS
New
0

Audit History not available in mobile for all entities

As in the web application, we have the feature of enabling OOB audit history for all the entities whereas in mobile application this feature is not available

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Category: Mobile application (22)

STATUS DETAILS
New
7

Enable use of mobile flashlight from within Remote Assist App (and Teams app whilst your at it)

Working in darker environments under equipment or within cabinets requires adequate lighting. The phone flashlight is disabled when using either RA or Teams mobile app. Add a flash on/off button on screen to allow control of mobile flashlight.

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Category: Mobile application (22)

STATUS DETAILS
Needs Votes
0

Provide call control button to choose sound output device

As of today Remote Assist Mobile only uses the phone speaker or a connected cable headset. Suggestion: Provide a button similar to the Teams app that allows the remote user to switch to loudspeaker or a connected Bluetooth device. This makes sense in noisy environments but also in situation wher...

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Category: Mobile application (22)

STATUS DETAILS
Completed
5

Run RA without Augmented Reality Features

Dear D365 RA Mobile Team, it would be convenient to be able to install RA on devices which are not capable of Augmented Reality. Just providing chat, screenshot and 2D annotations would already provide accurate way of guiding a technician. Especially in the current context, where 3D holograms ...

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Category: Mobile application (22)

STATUS DETAILS
Needs Votes
4

Conference Calls: ability to post chat messages visible to everybody

Dear D365 RA Mobile team, it would be helpful, when two experts on Teams are in the same call with a technician on RA, if the users could post chat messages that everybody can see. Currently, only just the expert called by the technician will see the chat messages that the technician writes. B...

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Category: Mobile application (22)

STATUS DETAILS
Under Review