70

Posted Service Item Ledger Entries

There are a lot of needs and requests from market regarding posted service documents. Most of them are related to table Service Item Line. Is it possible that you can create a workflow for posting table service item line to new table "Pstd. Service Item Line" also in connection with "Detailed Ser...

Read more...

0 Comments

Read more... 0 Comments

Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
65

Use of service invoice on the document layouts page of a customer

Some partners like to use different document layouts for their customers.

While they have the option to create service invoices, they do not have the option to select a default layout per customer on the document layout page.


It would be great to have this as a functiona...

Read more...

2 Comments

Read more... 2 Comments

Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for your feedback. We are considering resolving this product suggestion through open source contributions from our community.
You can contribute by assigning yourself on following GitHub issue: https://github.com/microsoft/BusinessCentralApps/issues/846.

Sincerely, Business Central Team
62

TO SEND SERVICE QUOTES AND SERVICE ORDERS BY E-MAIL FROM BC

It would be very helpful to be able to send service quotes and service orders by e-mail from BC to the clients directly as we can do with the service invoices registered.

Thank you in advance,

Read more...

3 Comments

Read more... 3 Comments

Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
58

Keep Mid Month Service Contract Invoice Dates

When a Service Contract is created if the start date is mid month then the first invoice is created for a partial invoice up to the end of the month, new invoices are then created from the first of the following month. This means that the recurring invoices aren't for the same date that the contr...

Read more...

2 Comments

Read more... 2 Comments

Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
57

Allow negative quantity on Service document

Since year 2005 there is limitation on table 5902 Service line which prevents entering negative quantities. It is on fields Quantity Quantity (Base) Qty. to Invoice Qty. to Invoice (Base) Qty. to Ship Qty. to Ship (Base) Qty. to Consume Qty. to Consume (Base) The code in OnValidate of this fiel...

Read more...

1 Comments

Read more... 1 Comments

Category: Service Order Management (142)

STATUS DETAILS
Under Review
Ideas Administrator
Thank you for your feedback. We need a list of tested scenarios to make sure that removing that block won't cause data inconsistency in some cases, for example when service order requires warehouse handling, timesheet, or project integration, etc.

Be aware that the "Handled pattern" is already implemented, and you can disable those checks for specific customer implementation, assuming you do due diligence and analyze risk.
 
Sincerely,
Andrei Panko
PM, Microsoft
55

Approvals also in Service Documents

In the Sales documents we have the "Request Approval" with the functionality to send Approval Requests or "Create a Flow" and "See my Flows". The whole Approval Functionality is missing in the Service Module. We would like to have the same functionality regarding Approvals and Flows from the Sale...

Read more...

3 Comments

Read more... 3 Comments

Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
52

Text Lines on Service Contract Lines

During several years our customers are asking for an opportunity to add (free) text lines on service contract lines which are transferred to service invoice lines. This can be: - general text lines which gives some more information about the service and - item related text lines (for instance a ...

Read more...

2 Comments

Read more... 2 Comments

Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
52

Show total fields in service invoice

The service invoice does not have the "total section" below the "lines". Please show total as it's shown on the sales invoice page.

Read more...

3 Comments

Read more... 3 Comments

Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
52

Prepaid Contract Discount Recognition

If a Service Contract is prepaid and has a discount on it then the discount amount is recognised in full in the first month of recognition. It is not spread across the invoicing period which means the recognition amounts are incorrect for the length of the invoice. For instance a contract is set...

Read more...

0 Comments

Read more... 0 Comments

Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
51

Resource Work Hour Template and bulk Set Capacity

When creating capacity for Resources you have to Set Capacity per Resource. This is a laborious manual process. On the Resource card allow the user to specify a Work Hour Template. Amend the Set Capacity routine to allow it to be run across all Resources (with the ability to set filters) to all...

Read more...

0 Comments

Read more... 0 Comments

Category: Service Order Management (142)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team