Single Service Invoice Line per Contract Invoice Period
If you have a prepaid Service Contract and the Invoice Period is set to anything greater than Month then you will have a line created on the invoice for each month. IE If Invoice Period = Year then I will have a Service Invoice generated with 12 lines on it. A customer does not need to see an in...
Allow negative quantity on Service document
Since year 2005 there is limitation on table 5902 Service line which prevents entering negative quantities. It is on fields Quantity Quantity (Base) Qty. to Invoice Qty. to Invoice (Base) Qty. to Ship Qty. to Ship (Base) Qty. to Consume Qty. to Consume (Base) The code in OnValidate of this fiel...
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Business Central Team
Combine Shipments in Service Orders
As we have the field "Combine Shipment" in the Sales Header we need this functionality also in the Service Header. The user can set the Flag on several Service Orders and with a new Report Combine Service Shipments the Service Invoices will be created. In general it is the same function from the ...
Prepaid Contract Discount Recognition
If a Service Contract is prepaid and has a discount on it then the discount amount is recognised in full in the first month of recognition. It is not spread across the invoicing period which means the recognition amounts are incorrect for the length of the invoice. For instance a contract is set...
Best regards,
Business Central Team
Keep Mid Month Service Contract Invoice Dates
When a Service Contract is created if the start date is mid month then the first invoice is created for a partial invoice up to the end of the month, new invoices are then created from the first of the following month. This means that the recurring invoices aren't for the same date that the contr...
Best regards,
Business Central Team
Resource Work Hour Template and bulk Set Capacity
When creating capacity for Resources you have to Set Capacity per Resource. This is a laborious manual process. On the Resource card allow the user to specify a Work Hour Template. Amend the Set Capacity routine to allow it to be run across all Resources (with the ability to set filters) to all...
prepayment on Service Order
We need to have prepayment option on service order. I need to charge a fee in advance before my technician goes out for assessment before any work is done. If I charge a fee for Diagnosis and then I do the repair/Service, and I need to keep the order number same then I Should be able to do a pr...
Improve ease of use in the Service Module
From a functional perspective, the module is ok, it covers much of the needs. But the real pain is mostly on the ease of use. For a newbie, It is not easy to understand the real process (Service Order vs Item Worksheet). It would be nice to work on it a bit to minimize the # of clicks and page...
Block items for Service
Items can be blocked for purchasing or sales, but not for service on the item table, this should be able too
Show total fields in service invoice
The service invoice does not have the "total section" below the "lines". Please show total as it's shown on the sales invoice page.
Administrator
Best regards,
Business Central Team