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Text Lines on Service Contract Lines

Katrin Gentzsch on 6/21/2021 1:11:43 PM
During several years our customers are asking for an opportunity to add (free) text lines on service contract lines which are transferred to service invoice lines.

This can be:
- general text lines which gives some more information about the service and
- item related text lines (for instance a text which “groups” several service items in a service contract)
Category: Service Order Management
STATUS DETAILS
Needs Votes
Ideas Administrator

Business Central Team (administrator)

Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team

Comments

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RE: Text Lines on Service Contract Lines

Stefan Verwey on 3/6/2022 12:49:55 PM

I also need to stress the request to get the Service Management's document line functionalities like Comments to also be in line with what the rest of the ERP solution offers.It is annoying to constantly bump one's head again lack of vision where the Service Management module differs from care BC functionality and features.

Category: Service Order Management

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RE: Text Lines on Service Contract Lines

Stefan Verwey on 3/6/2022 12:37:08 PM

We had added the Work Description used on normal Sales Orders, to the Service Quotes/Orders & Invoices and it works like a charm.I cannot see why it is not a consistent feature for all Sales Type documents throughout the ERP system.

Category: Service Order Management